Women's Health Project Manager

Job Description Summary

Role Summary/Purpose
Owns the project management and implementation process for GEHC Women’s Health modalities of Mammography and Automated Breast Ultrasound (ABUS), including sales order review, required documentation review, project planning, resource coordination, installation support and escalations resolution.
Responsible for project delivery, profit & loss accountability, and customer satisfaction through management of project related activities and resources.
Delivers completed projects on-time to meet forecasted closure and ensure customer satisfaction.
Functions with some autonomy but guided by established policies or review of end results.

Job Description

Essential Responsibilities

• Manage a large backlog of Women’s Health projects
• Act as the primary liaison and project owner between GE internal, third party and the customer teams
• Strategically plan Breast Imaging and Women’s Health product installations while guiding the customer through the implementation process to include network/IT preparation, physical room preparation, and MQSA/FDA regulations
• Oversee and own the successful execution of project plans, including risk mitigation and issue resolution in a timely manner to keep projects on track.
• Identify, escalate, and resolve issues, which affect customer satisfaction, project schedule and/or GE operational targets
• Own the scheduling of GE HealthCare and 3rd party vendor resources to meet customer and GE HealthCare timelines
• Drive customer satisfaction and process productivity during the installation process
• Work cross functionally with sales,  services, and clinical applications teams while owning the program management and implementation process for HPM Women’s Health
• Initiate and participate in process improvement initiatives, backlog review and amending 

Qualifications / Requirements

• BS/BA or Associates + 3 years of technical field or project management experience
• 3 years’ experience in cross-functional product development / integration, product support, or project management
• Proven ability to manage multiple projects simultaneously
• Proven ability to mitigate risk and resolve issues to keep project on track
• Proven ability to forecast and deliver on a schedule to meet quarterly revenue targets
• Proven ability to work effectively across functions to deliver results and execute multiple commitments within the Global Environment
• Willingness to travel on occasion to key account customers
• Candidate should be comfortable in a physician and clinical/patient care environment
• Candidate must be familiar with IT/networking and medical imaging workflow
• Multitasking abilities to drive critical issues simultaneously
• Proven ability to aggressively influence and drive the implementation team to meet targeted install and go live objectives
• Resourcefulness, commitment, interpersonal, communication and negotiation skills

Preferred Qualifications:

• Experience in working with Installed Base team and /or service
• Women’s Health product knowledge Previous customer advocate and / or program core team leadership experience (LPI, LSI, SW Integrator and / or Subsystem Leader.
• PMP certification

Desired Characteristics

• Completion of formal coursework in project management
• Advanced degree, MBA, Project Management, or other closely related field 3+ years of working experience in the medical imaging field, specific to breast imaging or women’s health products
• Experience with large-scale project management requirements, where deadlines were met on or ahead of schedule (e.g., construction, IT, installations)
• Ability to communicate complex technical issues in a customer-friendly manner
• Demonstrated customer service experience working in a clinical environment
• Ability to provide constructive feedback to installation teams and contractors
• Knowledge and experience with the healthcare industry and GEHC products, specific to breast imaging and/or women’s health products
• Experience in Lean methodology
• Registered Radiologic Technologist in Radiography, Mammography or other medical imaging modality Knowledgeable about ACR, FDA, and MQSA regulations

We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Additional Information

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.