Whiskey Ambassador

Job Description

Distillery Tours

• Lead scheduled and private tours of High West's distillery and production areas, covering history, raw ingredients, fermentation, distillation, and maturation.
• Explain High West's blending philosophy and what distinguishes our whiskeys in the broader American whiskey category.
• Navigate guests through multiple spaces and tasting rooms with confidence and situational awareness.

Whiskey Tastings

• Facilitate structured flight tastings, guiding guests through nosing and palate evaluation in an approachable, non-intimidating way.
• Lead off-premise tastings and event tasting stations as needed, representing the brand professionally in external settings.
• Tailor the depth and language of each tasting to the audience - adjusting for novice or experienced guests without losing accuracy.

Brand Knowledge & Education

• Maintain current, accurate knowledge of all High West products, including tasting profiles, production methods, and release context.
• Know the history of all three High West venues and speak to each with specificity and enthusiasm.
• Stay informed on broader whiskey category developments to credibly answer guest questions and drive genuine engagement.

Operations & Flexibility

• Operate within the daily schedule set by the Tour and Trade Supervisor, supporting varied responsibilities as guest volume and events require.
• Support sales of High West products by creating authentic purchase motivation through genuine enthusiasm and knowledge.
• Maintain all tour and tasting areas to brand standards before, during, and after each experience.
• Available to work varied hours including evenings, weekends, and select holidays.

• Demonstrated ability to speak comfortably and clearly in front of groups of varied sizes.
• Proven track record of delivering high-quality, personalized guest experiences.
• Ability to field detailed product and process questions accurately and confidently.
• Positive, collaborative working relationships with team members across departments.
• Must be at least 21 years of age.
• Ability to stand for extended periods; some lifting required. Reasonable accommodations available.

• Certifications in spirits education (WSET Spirits, BAR Ready, or equivalent).
• Background in hospitality, food & beverage, or guest education.
• Familiarity with whiskey production processes beyond a consumer level.

Location

Wanship, Utah

Additional Locations

Job Type

Full time

Job Area

Hospitality & Retail

The salary range for this role is:

$17.50 - $26.25

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting.  Our compensation is based on cost of labor. For remote locations or positions open to multiple locations, the pay range may reflect several US geographic markets, including the lowest geographic market minimum to the highest geographic market maximum. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.  At Constellation Brands, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Equal Opportunity

Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).