JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Join JLL's dynamic team serving one of the world's largest banking and financial services organisations with a network spanning more than 50 countries and territories. We're seeking talented professionals who thrive in fast-paced environments and are eager to drive meaningful change. This is an outstanding opportunity to work alongside industry experts that help shape the future of workplace strategy for a globally recognised institution. Whether you want a career that could take you to the top or an exciting new direction, we offer opportunities, support and rewards that will help you stand out, fulfil your potential, and ultimately make your mark on something truly exciting.
Role Summary
You will carry out Front of House and Reception duties at our client site based in Guernsey
Role Responsibilities
Take ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experience
Liaising with building management/ security/ and the building reception
Building access management (badges and ID passes)for staff members assisting with issuance of ID/access passes
Cover Receptionist Role & Responsibilities when required
Assessing building maintenance issues by conducting weekly walks of the building and recording the findings.
Working with the Client Facilities Manager and Moves and Changes team to address internal space requirements and to organise/assist with team moves and Moves and Changes team.
Monitoring stock levels of Stationary and Consumables used by Employees and placing orders with suppliers.
Managing internal moves within the building with the Client Facilities Manager.
Working with Client Facilities Manager and Moves and Changes team to maintain floor plans.
Assisting in setting up in house and external events as and when required.
Overseeing the daily supervision of the Soft Services vendors for cleaning, internal window cleaning, internal planting, fire extinguishers and document destruction services, and oversee PAT testing via the Maintenance Provider
Raise quotes for Client approval and raise PO’s to JLL and SAP vendors for Above Baseline services
Managing fire wardens and first aiders and assist with scheduling training and refresher training as necessary.
Upkeep and review of on site Manuals, Handbooks, Guidance notes related to the JLL Soft Services.
Understand primary responsibilities of Meeting and Events.
Manage day to day mail room operation, deliveries, enquiries, etc.
Be aware of basic procedures, courier suppliers and all external key contacts.
Manage mail related supplies stock and place order when needed.
Other tasks and duties as required
Role Requirements
5-star customer service skills, creating experiences that go beyond the expected.
Proficient computer skills in Microsoft Office programs such as Excel, and Word.
Excellent communication skills, a proactive approach to work and highly attention to detail.
Excellent organisational and time-management skills.
Experience in complaint handling.
Ability to multitask and implacable attention to details.
Ability to remain calm under pressure, use initiative and manage changing priorities as they arise
Location:
On-site –Guernsey, GGYIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.