Website Administrator

Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider—we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community.

The Website Administrator is a detail oriented, audience-centric team player who is responsible for the strategy, development, performance, and day-to-day management of SJRMC’s public website and employee intranet. This role ensures both platforms deliver a high-quality, user-centered experience that supports organizational goals, enhances engagement, and drives measurable results. This role is at the heart of our content strategy, responsible for creating, curating, and optimizing a high volume of written content across digital platforms. This individual ensures every piece meets quality standards, drives SEO performance, and leverages analytics for continuous improvement, all while collaborating across teams to deliver cohesive digital experiences aligned with strategic priorities

Required Behaviors:

• As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values.  These values are our culture, our identity as an organization.  Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks.  Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission.

Required Qualifications:

• Demonstrated experience managing websites and/or intranet platforms
• Working knowledge of HTML, CSS, and UX/UI best practices
• Experience implementing and managing SEO strategies
• Proficiency with Google Analytics and data-driven optimization
• Strong understanding of digital content strategy, site architecture, and navigation
• Ability to translate strategic goals into effective web experiences
• Strong writing and editing skills for web-optimized, on-brand content
• Strong organizational skills with the ability to manage multiple priorities 

Preferred Qualifications:

• Bachelor’s degree in Journalism, Communication, Marketing, or a related field
• Two (2) to three (3) years’ experience in website management, digital strategy, or related role
• Experience with CMS platforms and CRM integration
• Knowledge of accessibility standards and compliance best practices
• Self-directed with strong problem-solving skills and attention to detail

Duties and Responsibilities:

Strategy:

• Lead the strategic planning, development, and ongoing management of the public website and employee intranet
• Establish and maintain brand-aligned content standards, workflows, and quality controls
• Evaluate industry trends, competitor sites, and emerging technologies to inform future development priorities

User Experience & Performance Optimization:

• Optimize user experience (UX), information architecture, navigation, and accessibility
• Implement and manage SEO strategies to increase visibility, traffic, and conversions
• Monitor, measure, and evaluate site performance using analytics tools; develop dashboards and KPI reporting
• Make data-driven recommendations to improve site efficiency, effectiveness, and engagement

Content Development & Management:

• Oversee development, publishing, and maintenance of website and intranet content to ensure accuracy, timeliness, and functionality
• Write and produce digital content to clearly and effectively communicate on-brand organizational information
• Train and support departmental content contributors for the Intranet

Design & Creative Oversight:

• Develop and maintain website design and content guidelines
• Provide creative digital solutions that enhance user engagement and support marketing initiatives
• Collaborate across teams to deploy integrated campaigns across digital platforms
   

Collaboration & Support:

• Partner cross-functionally to ensure digital communications are accurate, sensitive, and aligned with brand standards
• Provide support as backup for social media communications and related digital initiatives as needed

Organizational Values in Practice:

• This role reflects and advances the organization’s values by:
• Ensuring all digital content prioritizes the needs and interests of patients and families – Sacred Trust
• Promoting collaboration and shared accountability across departments – Team Accountability
• Presenting truthful, accurate, and inclusive information – Thoughtful Anticipation
• Respecting diversity and the uniqueness of individuals through thoughtful digital communication – Personal Reverence
• Utilizing creativity in copywriting and navigation deliver a high-quality, user-centered experience – Creative Vitality
• Each employee is responsible for implementing SJRMC’s Service Standards into their daily work: Safety, Courtesy, Effectiveness, and Stewardship
• Other duties as assigned; including some graphic design work, social media communications, and support team efforts

Physical Demands and Environmental Work Conditions:

• May require lifting
• Requires sitting at a computer workstation typing several hours per day
• May require driving or walking to interview subjects