Wealth Administrator

Job Description

Wealth Operations Administrator

Please Note:

• Current work authorization for Canada is required for all openings.
• You will be working on a hybrid schedule as part of Fidelity’s dynamic working arrangement.
• This is a regular, full-time opportunity.
• The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

Who We Are

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years.  We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients.  As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. 

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

Fidelity Wealth is a new wealth management service, designed to support financial advisors with their succession planning and transition to retirement. Our mission is to help financial advisors achieve their own retirement goals with confidence, knowing that their clients will continue to be offered professional financial advice and leading investment management solutions. To learn more about Fidelity Wealth, please visit: https://www.wealth.fidelity.ca/en/

What We Do

The Wealth Operations Administrator plays a vital role in ensuring the smooth day-to-day running of the firm’s middle office. This role focuses on maintaining accuracy in client account cash balances, completing daily reconciliations, managing fee processes and supporting managed account operations. The Administrator will work closely with custodians, vendors and internal teams to ensure timely resolution of operational items and contribute to process efficiency.

How You’ll Make an Impact

Reconciliation

• Perform daily reconciliations of client accounts to ensure accuracy of cash balances and holdings.
• Investigate discrepancies and resolve outstanding issues with custodian and portfolio management system.
• Prepare reconciliation reports and escalate unresolved breaks as needed.
• Ensure Trade processing is complete and handle Corporate Action processes.
• Support the transition of bulk data between files and perform quality checks to ensure accuracy and completeness.

 Administration and Support

• Support recurring operational tasks (daily, weekly, monthly) with accuracy and timeliness.
  Liaise with the custodian on day-to-day operational matters.
• Assist in account set-up in portfolio management system.
• Maintain accurate records and support transaction processing across managed accounts.
• Coordinate with internal teams for exception management and client service support.
• Help onboard new relationship managers & support back-office operations with user setup on systems
• Perform all tasks in accordance with regulatory requirements and adhere to policies and procedures to ensure compliance
• Stay updated on industry trends, regulations, and best practices related to financial advisory services to provide input on marketing and client service campaigns
• Collaborate with internal and external stakeholders, such as operations, compliance, custody, to ensure seamless client service delivery

What You’ll Need

• Strong industry, product, and wealth management procedures knowledge
• Exceptional administrative skills
• Detail-oriented with superior organizational skills and the ability to prioritize tasks
• Team player with the ability to collaborate with cross-functional teams
• Ability to work in a fast-paced, evolving environment crossing multiple channels and/or workstreams
• Bilingual (English and French) would be an asset
• Project Administration experience

What We’re Looking For

• Completion of a University degree in Business, Commerce, Finance or related field or equivalent work experience required
• Advanced Microsoft Excel skills required, Power BI/Automation experience is an asset
• 1-2 years of relevant experience in the wealth management operations space is required
• Reconciliation experience is required
• Familiarity with Harmony, Dataphile, uniFide system, & Salesforce would be an asset
• Completion of Canadian Securities Course (CSC) would be an asset

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow.

For this role, your total rewards include:

• Base Salary and Discretionary Performance Bonus: A competitive annual range of $65,000 to $76,000, based on your experience and qualifications.
• RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference.

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity.  If you are selected for an interview, the recruiter who contacts you can best answer your questions.

Some of the ways we’ll help you feel valued and supported as part of our team:

• Flexible working arrangements - 100% remote, hybrid, and in office options
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy
• Parental leave top-up to 100% of your salary for a period of 25 weeks
• Up to $650 for home office equipment
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
• Diversity and inclusion programs, including an active network of Employee Resource Groups
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation 

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca.

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

•    Canada's Top 100 Employers 
o    Greater Toronto's Top Employers 
o    Canada's Top Family-Friendly Employers 
o    Canada's Top Employers for Young People 
  
•    Great Place To Work® Certified 
o    Best Workplaces for Inclusion 
o    Best Workplaces for Mental Wellness 
o    Best Workplaces for Today's Youth 
o    Best Workplaces for Women 
o    Best Workplaces in Financial Services & Insurance 
o    Best Workplaces in Ontario 
o    Best Workplaces with Most Trusted Executive Teams 

•    LinkedIn Top Companies in Canada
  
•    Human Resource Director (HRD) - Best Place To Work 
o    HRD - 5-Star Benefit Program 
o    HRD - 5-Star Diversity & Inclusion Employer 

Designations
•    Canadian Compassionate Companies – Certified 
•    Benefits Canada's Workplace Benefits Award - Future of Work Strategy 
•    TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting 
•    Canadian HR Reporter's Most Innovative HR Team