Water Permit Technician

JOB LOCATION

Aurora, Colorado 80016-2946

City of Aurora, Colorado

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
 
Why Work for Aurora?

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
• Access to innovation workspaces

PRIMARY DUTIES & RESPONSIBILITIES

Hiring Salary: $28.00 - $34.99/hour

The deadline to submit an application for this position is January 18th, 2026. However, it is subject to close at any time once a qualified pool of applications is obtained.

This is classified as VHBE (Variable Hour Benefit Eligible), where the selected candidate will work an average of 40 hours per week.  The selected candidate will be eligible to elect Medical, Dental, and Vision benefits, accrue paid time off, and receive 11 paid holidays. 

OVERVIEW OF POSITION / DEPARTMENT

Aurora Water is responsible for the operation and maintenance of the drinking water, sanitary sewer and storm drainage systems, treatment of drinking water and non-potable reclaimed wastewater for irrigation, billing and collection, public outreach and water conservation, acquisition and development of future water rights, major capital projects programs, and quality control for regulatory compliance and public health.

The Water Permit Technician position will reside in the Aurora Water "TAPs Office." The TAPs Office team is responsible for calculating and collecting fees associated with service connection. In addition to this role, the team develops reports for wholesale connection fees, calculates and issues stormwater permit fees, tracks and refunds fiscal securities, schedules inspections, tracks and communicates new accounts to the billing office and answers customer questions as needed. The ream works in the Granicus AMANDA system. The position will be under the supervision of the TAPS office supervisor.

PRIMARY DUTIES & RESPONSIBILITIES

• Calculate and collect fees for water and sewer connection permits
• Calculate and collect fees for stormwater and erosion control permits
• Manage and refund stormwater fiscal securities
• Create, track and communicate new accounts to the billing team
• Schedule inspections for water and sewer line service
• Track and collect service line inspections fees
• Research and issues development fees
• Reviews various building permits
• Communicate closely with the development review team
• Develop monthly and quarterly reports for wholesale districts Metro Wastewater and City and County of Denver fee calculations
• Work in the Amanda systems
• Facilitate and coordinate project logistics such as verifying, completing and maintaining project 
  documents
• Upload and manage Aurora Water documents to Stellent (Oracle) for both internal partners and external customers to view.
• Work with IT to develop additional functionalities in the system in use
• Find workflow and communication efficiencies and implement
• Review, develop and update Standard Operating Procedures
• Performs additional duties as assigned

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. 

MINIMUM QUALIFICATIONS & WORKING CONDITIONS

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

Education:

• Associate's Degree in business, engineering technology, finance or related field

Experience:

• At least two (2) years of professional-level experience in business, finance or engineering
• An equivalent combination of education, training, and experience that demonstrates required knowledge, skills and abilities may be considered

Preferred Qualifications:

• None

Knowledge:

• General proficiency in MS Office product. Knowledge of AMANDA, SharePoint, EADOCs, GIS, INFOR, Innovyze modeling products, considered a plus
• Knowledge of municipal design criteria, fee structures, fee calculations and specifications

Skills:

• Easily learn and operate new computer programs. Accela and Oracle (or other database) 
  experience a plus
• Interpret engineer drawings, standards, and specifications

Abilities:

• Establish and maintain effective working relationships with employees, consultants, and citizens
• Excel at communication with parties both inside and outside the City
• Communicate effectively both orally and in writing
• Perform as a task manager for complex projects
• Handle sensitive situations with tact and diplomacy
• Be a creative thinker who is driven by opportunities to continually improve
• Work effectively with a diverse group of people
• Take initiative in identifying problems and solution
• Handle multiple projects simultaneously and use good judgment in prioritizing work
• Behave and make decisions consistent with the City of Aurora values and Water vision and 
  missions

Licenses and Certifications Required:

• None

WORKING CONDITIONS

Essential Personnel:

When a local announcement of emergency or disaster is declared by the city, all City of Aurora employees may be required to work as essential personnel.

Physical Demands:

Work Environment:

Equipment Used:

For Veterans preference:  Please show all of your employment history, including military service and related documentation (DD214) on the application.
           
The City of Aurora is an equal opportunity employer.  We are required by state and federal agencies to keep certain statistical records on applicants.  It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
                                         
Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace.  A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
 

Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check. 

Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others.  

Employment references will be conducted on finalists for City of Aurora vacancies.