Warehouse/Counter Sales Representative

WHO WE ARE

At REECE, you’re part of a big family.  We have a strong caring culture that supports each other, along with the communities where we live and work.  We also believe every person has his or her own story.  Individuality is what makes us great.  We are part of an industry that plays an important role in the health of society.  The future here is bright.  And with us, you’re empowered to make a difference. Within a strong team environment, our people are encouraged to grow.  We invest in their development both personally and professionally. With the right attitude, anyone can succeed with us.  What you can accomplish here is limitless.  Which is why for many or us this is our “forever company.”

THE IMPACT YOU’LL MAKE

As a Warehouse Associate / Counter Sales Representative, you will play a critical role in supporting both the operational and customer-facing sides of the branch. You’ll work as part of a team to ensure efficient warehouse operations while also delivering exceptional service to customers visiting the branch.

In the warehouse, you will receive, verify, stage, and stock incoming materials while maintaining accurate inventory controls. Safety and organization are top priorities, and you’ll contribute to a clean, efficient, and compliant work environment.
 

At the counter, you will assist customers with product selection, order fulfillment, and general inquiries. You’ll build relationships, provide solutions, and ensure every customer leaves with a positive experience.

This is a hands-on, fast-paced role where no two days are the same—combining operations, teamwork, and customer interaction to keep the branch running smoothly.

WHAT YOU’LL DO

• Receive, inspect, and stock incoming inventory accurately
• Pick, stage, and prepare customer orders for pickup
• Maintain inventory accuracy through organization and cycle counts
• Operate warehouse equipment safely (forklifts, pallet jacks, etc.)
• Assist walk-in customers with orders, product questions, and recommendations
• Process sales transactions and ensure order accuracy
• Build strong relationships with customers by delivering excellent service
• Maintain a clean, safe, and organized warehouse and counter area
• Collaborate with team members to meet branch goals and customer needs

WHAT YOU’LL BRING

• Strong customer service mindset with a willingness to help and engage with customers
• Attention to detail and commitment to accuracy
• Team-oriented attitude with a strong work ethic
• Ability to multitask between warehouse duties and customer interaction
• Safety-first mindset in all aspects of work

YOUR BACKGROUND

• High School Diploma or equivalent
• Ability to lift up to 75 pounds and be active (standing/walking) for extended periods
• Previous warehouse experience (receiving, picking, inventory) preferred
• Customer service or sales experience is a strong plus
• Experience in plumbing, HVAC, or building materials is a bonus (but not required)

Following is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role:

• Attendance – Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified.
• Physical Capacities – Lift up to 50 pounds frequently throughout the day, sitting and standing for extended periods. Kneeling, squatting, climbing, and walking
• Operation of Office Equipment — Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment.
• Oral Communication Skills – Speaking, Speech Clarity, and Speech Recognition.
• Written Communication Skills – Writing, Reading and Written Comprehension, and Written Expression.
• Mental Capacities – Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management.