Warehouse Parts Coordinator
Albany, NY
$20 to $23 hourly
Job Overview
The Warehouse Parts Coordinator is responsible for the accurate and efficient management of incoming and outgoing parts and equipment. This role ensures proper inventory control, timely order fulfillment, and a clean, safe, and organized warehouse environment.
Responsibilities
- Receive, inspect, unload, and verify incoming parts and shipments against packing slips; report damages or discrepancies
- Prepare and package outgoing shipments accurately and in accordance with carrier requirements
- Coordinate with freight carriers for pickups and deliveries; prepare shipping documentation
- Operate warehouse equipment safely, including forklifts, pallet jacks, and hand trucks; perform daily forklift inspections
- Maintain a clean, organized, and safe warehouse environment in compliance with company and OSHA standards
- Organize and store parts and equipment in designated areas
- Manage parts returns, including warranty evaluation and restocking
- Perform cycle counts and physical inventory to resolve discrepancies
- Process returns (green tags and red tags) in coordination with technicians
- Perform additional duties as assigned
Core Competencies
- Perform all duties with integrity, safety, and professionalism
- Promote a positive and collaborative team environment
- Communicate issues, deficiencies, and improvement opportunities
- Report non-conforming work
- Maintain effective communication across teams
- Exercise discretion, confidentiality, and sound judgment
Qualifications
Education
Experience
- 3+ years of general warehouse experience
- 3+ years of forklift operation experience
Systems
- Proficient in Google Workspace and Microsoft Office (Excel, Word, PowerPoint)
- Experience with Workday or similar systems preferred
- Familiarity with ERP and/or CRM systems
Certifications
- Forklift Certification
- OSHA 30
Skills
- Ability to lift heavy items and stand for extended periods
- Strong organizational, time management, and problem-solving skills
- Ability to work independently and manage multiple responsibilities
- Basic math and computer skills
- Strong communication skills
- Ability to work with cross-functional teams and all levels of staff
- Resourceful, flexible, and able to adapt in a fast-paced environment
Physical & Schedule Requirements
- Ability to lift 50–60 pounds using company-provided equipment
- Ability to stand, walk, climb stairs/ladders, and work at heights
- Ability to sit for extended periods and work on a computer for up to 8–10 hours
- May require rotating shifts, weekends, holidays, overtime, and on-call duty
- Must be able to respond to the facility within one hour when on-call
- Some shifts may require working independently
About Smart Care
Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.