Job Description:
Role Summary/Purpose:
The VP, Staff Endpoint Security Engineer, will be part of the company’s wide endpoint security program that safeguards the organization’s systems, networks, and data. Skilled and proactive Security Engineer with expertise in Endpoint Detection and Response (EDR), Application Experience Monitoring (AEM), File Integrity Monitoring (FIM), and IT Operations Management (ITOM). This role ensures operational and technical stewardship over a portfolio of Information Security services, driving Operational Excellence across all capabilities within the domain. The VP will also serve as a trusted advisor and collaborator to peers, executive leadership, and stakeholders throughout the organization.
Our Way of Working
We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events.
*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.
Essential Responsibilities:
Champion Operational Excellence by identifying efficiencies and synergies through automation, collaboration, and orchestration.
Identify operational problems and clearly articulate well-founded solutions and recommendations.
Collaborate with architecture and engineering teams to identify capability gaps, define requirements, develop solutions, and support proof-of-concept testing.
Partner with peers to prioritize workloads effectively using agile processes, ensuring timely escalation of risks, impediments, and requests leadership.
Design, implement, and maintain metrics (e.g., alerting, monitoring) to measure and report on adherence to service SLAs/SLOs, performance, and operational efficiency.
Manage and evolve technology solutions end-to-end, identifying gaps and overlaps within the tech stack and coordinating cross-technology integration.
Lead root cause analysis initiatives to reduce downtime, enhance resiliency, and cultivate a culture of continuous improvement.
Drive incident response progress and resolve support escalation cases efficiently.
Establish and communicate platform health reporting, dashboards, and key operational indicators.
Provide day-to-day operational support for security tools and processes, ensuring superior customer service and identifying process improvements.
Mentor team members and act as a subject-matter expert across the Information Security organization.
Deploy, configure, and manage Endpoint Detection and Response (EDR) solutions to continuously monitor and respond to threats on endpoints across the enterprise. Analyze security alerts and conduct threat hunting activities to identify potential incidents. Collaborate with incident response teams for containment, eradication, and recovery.
Implement and maintain Application Experience Monitoring (AEM) tools to monitor application performance and security-related metrics. Correlate application data with security events to identify anomalous behaviors that may indicate security threats.
Configure and manage File Integrity Monitoring (FIM) solutions to detect unauthorized changes to critical system and application files. Develop and maintain baselines and alerting criteria for integrity monitoring.
Support IT Operations Management (ITOM) platforms and processes that integrate security controls with operational workflows. Work with cross-functional teams to automate security operations and incident handling.
Perform additional duties and special projects assigned.
Qualifications/Requirements:
Bachelor of Science in Computer Science, Engineering, or a related field with at least 3 years of relevant technology experience, or
High School Diploma/GED with a minimum of 5 years’ technology experience, including at least 2 years in Information Security or related roles.
Proven excellence in devising holistic security directions and strategies that encompass a wide range of technical and organizational considerations.
Outstanding interpersonal and collaboration skills demonstrated consistent and successful collaboration across teams on cross-functional security initiatives.
Demonstrated ability to solve complex and intricate security problems that demand innovative solutions.
Notable technical leader with demonstrated effective communication and influence at all levels across the organization.
Highly regarded as a subject matter expert with deep knowledge of the enterprise technology stack.
Recognized for their ability to teach, mentor, grow, and provide advice to other domain experts and individual contributors
Strong ability to adapt to evolving circumstances, technologies, and strategic priorities, while leading complex initiatives
Demonstrate strong conflict management abilities within high-impact initiatives
Proven experience in managing and supporting EDR, AEM, FIM, and ITOM systems.
Strong knowledge of endpoint security technologies, network security principles, and monitoring tools.
Experience with security incident detection and response processes.
Ability and flexibility to travel for business as required
Desired Characteristics:
Strong engineering and/or architecture background with hands-on experience designing, building, and managing cybersecurity solutions.
In-depth understanding of information security practices, policies, risk management, and threat landscapes.
Proficiency in modern programming/scripting languages, especially Python.
Familiarity with public cloud platforms (e.g., AWS, Azure, GCP) from both infrastructure and development perspectives.
Experience with operational disciplines including incident management, problem management, change management, and system monitoring.
Exceptional problem-solving and analytical skills, with a creative and independent mindset while thriving in team environments.
Ability to prioritize and deliver under pressure across multiple simultaneous projects.
Strong verbal and written communication skills with a collaborative approach.
Leadership experience with a track record of mentoring technical teams and influencing cross-functional stakeholders.
Grade/Level: 12
The salary range for this position is 135,000.00 - 230,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time
Job Family Group:
Information Technology