VP, Sourcing Lead

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Who is Customers Bank?

Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

We get you further, faster. 

Focused on you:  We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow.

On the leading edge:  We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.

Proven reliability:  We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust.

What you’ll do:

The VP, Sourcing Lead researches, evaluates, monitors and strategizes procurement operations and ensures goods/services are delivered efficiently, meet or exceed agreed parameters and work to optimize costs and services delivered. The VP, Sourcing Lead is responsible for leading the end-to-end procurement activities for assigned categories.  They will be responsible to work with other functional departments to ensure that Procurement processes and procedures are understood and followed.  The VP, Sourcing Lead will be the single point of contact within Procurement for all assigned categories.

Responsibilities

• Develop, issue and analyze request for proposals (RFPs) to support client requirements.
• Negotiate price, level of effort, terms and conditions and payment terms for assigned projects.
• Lead sourcing decisions.
• Work with the legal team to ensure the legal soundness of the contractual relationships between the FOC and its vendors, within assigned commodities.
• Ensure compliance with all processes and procedures as defined by the Procurement department
• Serve as technical resource for cost modeling, sourcing decisions, and process/procedure development.
• Ensure appropriate documentation as required by the applicable purchasing procedures is maintained.
• Assist with key issues including price changes, debit issues, cost reductions, contract changes, and key vendor meetings/activities.
• Work with vendors, clients and other partners to drive cost reductions.
• Assist Third Party Risk Management team in the completion of due diligence of prospective or current third parties.
• Manage and support vendors’s price changes, invoicing issues, cost reductions, contract and risk reviews and key vendor meetings/activities.
• Communicate and embody the culture and mission of the company
• Lead procurement activities for the acquisition of goods and services
• Lead the contract negotiation process
• Maintain effective communication with leadership regarding developments within areas of assigned responsibilities and perform special projects as required or requested

What do you need?

• Capable of working closely with customers and suppliers.
• Have effective planning and project management skills.
• Able to manage multiple projects and tasks effectively.
• Ability to lead projects and work as facilitator among multi-business units. 
• Able to negotiate effectively with customers, other business areas and suppliers.
• Have excellent written and communication skills. 
• Have the ability to work independently. 
• Have the ability to assess future needs and develop action plans for leveraging supplier’s strengths within the organization. 
• Expert in analyzing cost structures/drivers relating to supplier price submissions.
• Ability to successfully negotiate prices, timing, and terms in support of clients’ objectives.
• Strong knowledge of assigned product/services for supporting internal and external teams.
• Have above average knowledge of contracts and negotiation tactics.
• Individual must have an understanding of the client needs and requirements for procuring both goods and services
• Bachelor’s degree in a related field
• 5+ years of management and administration experience

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. 

Diversity Statement:

At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.