VP, Segment CIO, Home Solutions

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Humana is a Fortune 50 market leader in integrated healthcare committed to helping people achieve lifelong well-being. As a company focused on the health and well-being of the people we serve, we are committed to putting health first – for our more than 60,000 teammates, customers and company. Through our industry-leading health plans and CenterWell healthcare services spanning primary care, home and pharmacy, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

               

The Opportunity

With the continued growth of CenterWell Home Health and OneHome, the VP, Segment CIO – Home Solutions plays a critical role in shaping how technology enables care delivery, operational excellence, and innovation across the home-based care continuum. This role is a transformational leadership opportunity at the intersection of healthcare, technology, and scale.

The Segment CIO is a senior executive responsible for defining and executing multi‑year technology strategies that improve patient, clinician, and operator experience while running large, complex technology environments. While experience across both provider and payer technology is preferred, candidates with large‑scale transformation experience from other industries or Tier 1 consulting firms will also be considered.

The role reports to the SVP & CIO for CenterWell and Corporate Services and leads ~150 associates and partners, working in a matrixed model with Infrastructure, Enterprise Architecture, and Cybersecurity teams.

Segment scope:

The Home Solutions Segment CIO has direct responsibility for approximately ~100 associates and sourcing partners and resources and works through a matrixed structure for delivery with Infrastructure, Enterprise Architecture and Cyber Security services. The role reports directly to the SVP and CIO for CenterWell and Corporate Services. Responsibilities

Role Summary

The VP, Segment CIO – Home Solutions leads strategy, innovation, technology delivery, and operations for CenterWell Home Health and OneHome. As a member of the Home Solutions leadership team, this leader acts as a change agent—driving modernization, digital transformation, and operational excellence aligned to CenterWell and Humana enterprise strategies.

Key Responsibilities

Strategist

• Aligns technology strategy to Home Solutions, CenterWell, Integrated Health, and Humana enterprise priorities.

• Defines and executes near‑term and 3–5‑year technology roadmaps.

• Maximizes business value from technology investments and communicates a clear IT vision to executive stakeholders.

Innovator

• Serves as an enterprise change leader with a future‑state vision and execution roadmap.

• Drives large, multi‑year transformation programs, including AI-enabled initiatives.

• Advances innovation through business process redesign, new digital capabilities, and operating model evolution.

Technologist

• Leads architecture and platform strategy to improve agility, personalization, scalability, and cost efficiency.

• Brings deep experience across clinical systems (EMRs), analytics, population health, digital experience, interoperability, automation, virtual care, remote monitoring, and generative AI.

• Oversees technology standards, risk management, and cybersecurity posture across the ecosystem.

Operator

• Ensures reliable, secure, and cost‑effective IT operations across a nationwide, multi‑site environment.

• Oversees service delivery, SLAs, performance monitoring, and vendor partnerships.

• Manages operating and capital budgets with strong financial discipline.

People & Leadership

• Builds and leads a high‑performing technology organization; develops future leaders.

• Establishes clear goals, operating metrics, and continuous improvement practices.

• Partners effectively across a highly matrixed enterprise.

Use your skills to make an impact
 

Required Qualifications

• Bachelor’s or Master’s degree in Computer Science or equivalent experience.

• 15+ years of IT experience, including leading large, distributed technology organizations.

• 8+ years in senior leadership or large‑scale transformation roles (industry or consulting).

• Proven experience defining digital roadmaps and leading enterprise‑wide, cross‑segment programs.

• Strong executive communication skills, including Board‑level engagement.

• Experience with M&A integration, platform standardization, and modernization.

Leadership Attributes

• Enterprise mindset with strong strategic and analytical judgment.

• Collaborative, results‑oriented, and change‑driven leadership style.

• Credibility with senior business and technology leaders.

• Proven ability to attract, develop, and retain top talent.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

About us
 

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.