VP, Platform and Cloud Services (Hospitality Solutions)

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

NOTE: TPG Capital, a global alternative asset management firm, recently acquired Hospitality Solutions. Over the coming months, Sabre is working with TPG to formally separate the Hospitality Solutions business from Sabre. It is important to understand that while you will be employed by a Sabre legal entity, your role will be to support the Hospitality Solutions business, which is now owned by TPG.
 

Hospitality Solutions, formerly part of Sabre Holdings, is a global leader at the forefront of hospitality technology powering over 40,000 properties across 174 countries. Celebrated for our innovative and customer-centric approach, we deliver integrated platforms for distribution, reservations, retailing, and guest experience to both renowned hotel brands and independent properties worldwide.
 

VP, Platform & Cloud Services

Job Description

Location: Southlake or Remote (Hybrid) Reports to: SVP Global CIO, Employment type: Full‑time, senior leadership
 

We're seeking a Strategic technology leader to design, operate, and evolve Hospitality Solutions’ platform and cloud runtime. This leader owns cloud architecture, SRE/hosting, platform shared services (API gateway, secrets, CI/CD runners, feature flags), observability, FinOps, vendor/MSP oversight, and production readiness to ensure secure, resilient, and cost‑efficient delivery for product and business systems through the TSA cutover and into steady state.
 

Key responsibilities

• Cloud strategy & architecture — Define and evolve the multi‑cloud landing zone, platform reference architecture, security posture, network topology, and integration patterns in partnership with Enterprise Architecture and Security.
• Production availability & SRE — Own SRE model, on‑call/responder rosters, SLO/SLA targets, incident response playbooks, post‑incident reviews and MTTR/MTTD improvement programs.
• Platform shared services — Deliver and run core shared services (API gateway, secrets management, service discovery, logging/metrics/tracing, CI/CD runners, feature flagging) as self‑service for product and business teams.
• Observability & telemetry — Implement centralized logging, metrics, tracing and alerting; maintain health/capacity dashboards and automated alerting thresholds.
• Platform operations & automation — Drive IaC, automated provisioning, deployment pipelines, blue/green/canary patterns, automated rollbacks and runbook automation.
• Cloud governance & FinOps — Enforce tagging, cost allocation, right‑sizing, budget controls, capacity planning and FinOps practices to optimize run cost and predictability.
• Vendor & MSP oversight — Manage hyperscaler, hosting, network and managed services vendors; negotiate SLAs, track scorecards, and run operational business reviews.
• Production readiness & cutover support — Own production readiness gates, run cutover rehearsals, rollback plans, and validate NFRs (performance, scalability, security) for Day‑S streams.
• Security & compliance enablement — Implement platform controls (patching, backup/DR, IAM integration) and supply audit evidence in collaboration with CISO and Legal.
• Team leadership & capability build — Hire, mentor and lead cloud, SRE, platform engineering and operations teams; define career paths and scale the org for 24x7 support.
• Continuous improvement — Drive reliability engineering, chaos testing, performance tuning, and automation programs to reduce toil and improve MTTR and cost efficiency.
   

Qualifications

• 12+ years in platform/cloud engineering and operations with 5+ years in a senior leadership role (VP/Director).
• Deep hands‑on experience with public cloud architecture (GCP Preferred) and multi‑cloud operations.
• Strong SRE and platform engineering background: observability (logs/metrics/tracing), IaC (Terraform/CloudFormation), CI/CD, deployment patterns and runbook automation.
• Proven track record managing hyperscaler relationships and FinOps practices for cost control and capacity planning.
• Demonstrated experience designing and operating shared platform services (API gateway, secrets, feature flags).
• Strong stakeholder skills: partners with product, architecture, security, and vendor teams to deliver production readiness and scalability.
• Bachelor’s in Computer Science, Engineering or related field; advanced degree or relevant certifications (CISSP, AWS/GCP/Azure Professional, Certified SRE, Kubernetes) preferred.
   

Preferred experience

• Carve‑out / rapid Day‑S readiness experience supporting migrations and cutovers.
• Production experience in high‑scale SaaS, hospitality, retail or consumer tech environments.
• Experience with Kubernetes, service mesh, platform-as-a-service patterns and GitOps tooling (Argo/Flux).
• Background in automation of security/compliance controls and DR orchestration.
   

Success measures (first 6–12 months)

• Meet SLO/SLA targets for key production services and measurable MTTR/MTTD improvements.
• Successful cutover rehearsals and validated production readiness for priority Day‑S streams.
• Observable reduction in cloud run cost through FinOps initiatives and right‑sizing.
• Delivered self‑service platform capabilities (API gateway, secrets, CI/CD runners, observability dashboards) to product teams.
• Reduction in manual runbook steps via automation and improved deployment rollback reliability.
   

Compensation & logistics

• Competitive market salary and benefits; range set against PE‑backed carve‑out benchmarks.
• Hybrid work model; available for 24x7 on‑call rotations and occasional travel during cutovers.

Outstanding Benefits

• Very competitive compensation
• Generous Paid Time Off (25 PTO days)
• 4 days (one day/quarter) Volunteer Time Off (VTO)
• 5 days off annually for Year-End Break
• We offer a comprehensive medical, dental and Wellness Program
• 12 weeks paid parental leave
• An infrastructure that allows flexible working arrangements
• Formal and informal reward, recognition and acknowledgement programs
• Lots of fun and engaging employee development events

Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre at recruiting@careers.sabre.com.

Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Affirmative Action

Sabre is an equal employment opportunity/affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals. EEO IS THE LAW

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