VP of Operations

THE ROLE

VP of Operation is a high-impact role that brings together Business Operations, Data, and AI Transformation under one unified leadership charter. This is a seat at the senior leadership table, a direct partnership with the CEO, and a mandate to build the systems, processes, and AI-powered infrastructure that will take Torq from hypergrowth to market leader. You will drive cross-functional operational excellence and build the scalable infrastructure required for the hypergrowth torq is at. 

WHAT YOU’LL OWN

• Lead a world-class team of Business Operations function spanning GTM Operations, Marketing Operations, Sales Operations, and Customer Operations
• Design and optimize end-to-end GTM and internal business processes to support scale
• Identify and eliminate operational bottlenecks across revenue-generating functions
• Set the strategic direction for how data infrastructure evolves as the company scales
• Own cross organizational data Provide strategic leadership function including revenue analytics, and customer insights
• Champion a data-driven culture across the organization, ensuring clean, reliable, and actionable data
• Enable self-serve analytics capabilities and partner with Finance, Sales, Product, and Customer Success on insights and reporting
• Provide executive oversight of an AI Transformation & Business Systems function, including AI engineers and the Applications team
• Set the strategic vision for AI adoption and integration into Torq’s internal operations
• Identify opportunities to automate operational workflows using Torq’s own platform 
• Govern the business systems stack to ensure scalability, reliability, and cross-functional alignment
• Serve as a key member of the senior leadership team and bring operational rigor to strategic planning
• Represent Operations in board and investor-level conversations

WHAT WE’RE LOOKING FOR

• 8-15+ years of progressive operations experience, including 3+ years in a VP or senior leadership role at a fast growing B2B SaaS company. 
• Background in cybersecurity or enterprise security software.  
• Proven track record of building and scaling ops organizations through hypergrowth 
• Deep expertise across Revenue/GTM Ops, Data, Business Systems, AI and Automation
• Strong people leader - experience managing managers and building multi-functional teams across diverse disciplines
• Data-driven and systems-thinker
• Experience owning a complex business systems stack (Salesforce, HubSpot, NetSuite, or equivalent)
• Comfortable operating at both the strategic and execution layer - you know when to delegate and when to roll up your sleeves
• Excellent communicator - able to translate operational complexity into clear narratives for executives and cross-functional partners
• Experience implementing AI/ML tools into operational workflows

If your experience is close but doesn’t fulfill all requirements, please apply.  Torq is building an outstanding company. To achieve our goals, we are focused on hiring great people with different backgrounds, perspectives, and experiences.  As an equal opportunity employer, we are committed to a team defined and empowered by diversity. We consider qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

By submitting your application, you acknowledge that Torq will process your personal data in accordance with Torq’s Privacy Policy.