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Officer position responsible for providing overall underwriting excellence through management and leadership of the National Accounts Casualty business across Canada for CNA. This role is accountable for establishing CNA as a primary casualty market for large and complex accounts, expanding our National Accounts footprint, and repositioning the portfolio to support sustainable, profitable growth. Ensures effective management and implementation of strategic objectives and policies for a product line, in accordance with the company’s strategic plans.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
- Leads the development and execution of the risk managed primary casualty underwriting strategy for National Accounts in Canada, including large and complex risks and acts as an escalation point for National Accounts Casualty underwriting decisions
- Implements and directs strategic objectives, underwriting strategies and best practices with substantial impact on the short-term and long-term success of the risk managed casualty business across Canada and acts as the primary Canadian escalation point for National Accounts Casualty underwriting decisions
- Owns portfolio outcomes (profitability, growth, and mix), including active portfolio repositioning from an excess-heavy book to a balanced primary-led National Accounts offering.
- Accountable for profitable growth, portfolio mix, and achievement of National Accounts Casualty business plans in accordance with strategic objectives.
- Evaluates underwriting performance based on financial analysis including rate, reserve adequacy, operational, planning and product reviews.
- Provides results to senior and Global management team and develops plans to resolve issues.
- Monitors the usage and profitability of alternative pricing programs.
- Drives adherence to underwriting authority delegation, audit criteria and catastrophe management for a product line.
- Collaborates with business partners across the Global National Accounts team along with Risk Control, Actuarial, Claim, Operations and Compliance to address governance and compliance issues related to underwriting practices, and partners with Distribution and Global National Accounts senior executive leadership to identify, pursue, and secure large account opportunities
- Provides guidance and and/or input in the development of underwriting and training tools.
- Lead, direct and have full management accountability for staff in area of responsibility with an emphasis on talent management and succession planning in accordance with strategic direction.
- Lead responsibility for the implementation of underwriting strategies and position papers for emerging issues.
- Maintains and drive relationships with regional offices, brokers, and customers to assess risk tolerance, market appetite, emerging issues and to drive growth.
Skills, Knowledge & Abilities
- In-depth technical knowledge of casualty underwriting theories and practices, including large/complex and National Accounts portfolios.
- Ability to effectively interact and communicate with all levels of external and/or internal business partners within scope of responsibility, team and/or matrix environment.
- Leadership and management skills, demonstrating integrity and professionalism.
- Ability to drive results by identifying and resolving problems within scope of responsibility.
- Knowledge of the insurance industry, its products, services and Canadian market dynamics.
- Knowledge of Microsoft Office Suite and other business-related software.
Education & Experience
- Bachelor’s degree with Master’s preferred in a related discipline, or equivalent.
- Typically a minimum of 10-15 years of related work experience, with 5-10 years management experience, including leadership of large, complex, or National account casualty portfolios
- Chartered Insurance Professional, Fellow Chartered Insurance Professional, or Certificate in Risk Management preferred.
At CNA, we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job. If you require an accommodation during the hiring process or upon hire, please inform Human Resources. If a selected applicant requests accommodation during the recruitment process, CNA will consult with the applicant in order to provide suitable accommodation that takes into account the applicant’s accessibility needs.