VP, Marketing - Strategic Program Operations

Job Description:

About the Team:

The Marketing Operations and Business Management Team oversees end to end Operations across the Marketing team, including workflow transformation, program management, and marketing execution in support of Dow Jones.

About the Role

The VP, Marketing - Strategic Program Operations role is responsible for leading, coordinating, and executing project plans across multiple departments playing a critical role in the holistic planning and execution of many large initiatives across Dow Jones. These critical programs impact the full customer lifecycle including overall customer experience, product assortment, inventory, marketing, member services, operations, and fulfillment.

The role will work closely with marketing strategy, data science and analytics, performance marketing, customer service, product, technology, finance, legal, operations, brand marketing, customer insight, internal/external communications, enterprise sales and editorial teams to ensure all areas of the business are aligned and working toward the same strategic goals.

You will report into the SVP Marketing Operations and Business Management.

You Will:

• Lead and coordinate multiple workstreams by providing unified oversight, ensuring transparency to key stakeholders, and driving successful results.
• Prioritize critical work and delegate responsibilities to corresponding team members
• Provide operational support / manage operational escalations for marketing ops with cross-functional partners
• Oversee/build efficient processes/workflows for creative execution of projects and programs with focus on agility and customer/user experience
• Drive team communication, both within core team and to management / leadership team
• Organize and lead cross functional meetings to ensure all stakeholders are involved in current discussions and receive clear guidelines on appropriate next steps
• Working with senior management and key stakeholders to understand the related business strategies, objectives and priorities, while ensuring alignment in supporting the current business strategy
• Ensure adherence to vendor contract details, budgets, and timelines with the ability to adapt and react to business needs

You Have:

• 15+ years relevant work experience in program management and marketing operations
• Proven ability to communicate both technical concepts and business impact to team members and executive leadership in a manner that is readily understood and actionable.
• The ability to connect high-level business priorities with work on the ground, and the experience to advise teams and leaders in this area by building consensus, driving alignment, and motivating transformation.
• Proven experience in guiding program managers to drive KPIs, and maintaining clear accountability for achieving team goals.
• Practiced views on establishing minimum viable processes and improving them as needed based on regular stakeholder feedback.
• Proven ability in coaching program managers and technical teams in the correct frameworks (i.e. agile, traditional/waterfall).
• Superb verbal and written communication skills, including the ability to connect with and influence executive leadership and both technical and non-technical contributors on project teams.
• The ability to use multiple data points to make informed decisions, and communicate those decisions in a thoughtful, clear way using tailored styles (charts, graphics, etc.).
• Deep knowledge of agile development practices and knowledge of Google Workspace, Slack, and other project management tools
• A passion for innovation and growth

Benefits

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Medical, Dental and Vision Insurance Plans
• Education Benefits
• Paid Maternity and Paternity Leave
• Family Care Benefits
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area:

Dow Jones - Marketing

Job Category:

Project/Program Management

Union Status:

Non-Union role

Pay Range: $255,000 - $285,000

We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.

Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.

For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..