Volunteer – Social Media Support

Do you want to work for an organisation that makes a difference?  Waythrough are about giving people fair chances to succeed in life.

Who are Waythrough....
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. 

We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.

Volunteer Role Description

Role title

Volunteer – Social Media Support

Team reporting to

Newton Aycliffe Health Hub

Location

Remote, with opportunities to visit services if desired

Brief Description of Project

Create content utilising CANVA where appropriate for the Hub’s Facebook page. Help build followers and page engagement and reach the desired audience.

Details of the role / tasks

• Engage with staff, service users gather content, quotes and stories to be shared on social media.  This could involve attending group sessions or meetings, following nationwide Waythrough accounts to share relevant content on local platforms, and researching relevant local organisations / networks / initiatives.
• Support with the design of this content, using templates and brand guidelines.
• Helping to promote the activities of the service
• Adhering to data protection, safeguarding, media consent, social media policy, and brand guidelines
• Having regular catchups with a supervising member of staff to evaluate progress

Practical Considerations:

This role can be undertaken remotely and with flexible timings.
Please note, as this role will be partially or fully remotely undertaken, we'd need to check with you that you can access the internet /have enough mobile data as we want to ensure no one is out of pocket from volunteering. 

Personal Qualities and Skills

We would love you to bring to this role:

• Experience using social media platforms to increase engagement, and generating content
• Excellent verbal/written communication skills
• An understanding of the importance of guidelines and procedures relating to key areas such as safeguarding and information governance.
• Respectful and non-judgemental towards service users and team
• Able to commit to volunteering regularly (though flexible when that would be)

What Volunteers Can Expect from Waythrough:

• Regular supervision and support
• Induction and access to training
• To learn and practice new skills within a teamwork setting
• To feel part of a team and the wider Waythrough organisation
• Reasonable travel expenses reimbursed with proof of journey
• Opportunities to progress and experience other areas of Waythrough's work in the region

Our workplace values are:

• Kindness: be generous, caring and understanding.
• Courage: be bold, trust, commit.
• Respect: everyone deserves dignity.

Induction Training Requirement

All volunteers will be expected to complete induction training before their agreed start date. This training ensures you have the knowledge and confidence to carry out your role safely and effectively. Induction can be completed online or in person, and details will be provided during the onboarding process.

Waythrough is an equal opportunities employer...
We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at people.recruitment@waythrough.org.uk