Volunteer Coordinator, Hospice, Part-Time

BAYADA Hospice is currently seeking a Volunteer Coordinator for a part-time position to support our VT / NH hospice service offices. Candidates should live within commutable distance to any of these office locations: Brattleboro,  VT or Concord, NH.

This part-time position will be approximately 24 hours per week.

The position includes coordinating our Volunteer program in surrounding communities. The Volunteer Coordinator will be responsible for managing the Volunteer services program and for leading office and field volunteers in providing quality office support services.

Responsibilities: 

• Plan and supervise delivery of all volunteer services
• Partner with all office staff in coordinating and supervising administrative volunteer services
• Assess and monitor a record-keeping system which includes services delivered and actual time involved
• Recruit, interview and select volunteers
• Design and supervise the orientation and training of volunteers
• Facilitate and support volunteer retention activities
• Monitor and evaluate volunteers’ performance
• Assure volunteers’ compliance with BAYADA’s policies and procedures
• Ensure regulatory compliance with Medicare Conditions of Participation (COPs)
• Stay current with federal and state volunteer rules and regulations
• Plan and coordinate volunteer support meetings
• Together with entire office staff, answer phones, greet visitors and generate correspondence as necessary for
  office needs

Qualifications: 

• Bachelor's Degree is required
• Provide excellent customer service and quality hospice care with focus on coordination and delivery of volunteer services
• Demonstrated record of strong interpersonal skills, goal achievement, successfully taking on more responsibility with positive results and ambition to grow 
• Prior health care or home care experience is a plus
• Ability to read, write and effectively communicate in English