Voice Transport Systems Engineer

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Secret

Public Trust/Other Required:

None

Job Family:

IT Infrastructure and Operations

Job Qualifications:

Skills:

Network Systems, Systems Design, Telecommunications, Telephone System, Voice over IP (VoIP)

Certifications:

None

Experience:

8 + years of related experience

US Citizenship Required:

Yes

Job Description:

Voice Transport Systems Engineer

Advance how our customers operate while you advance your career. Join GDIT as a Voice Transport Systems Engineer and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.

MEANINGFUL WORK AND PERSONAL IMPACT
As a Systems Engineer Principal, the work you’ll do at GDIT will be impactful to the mission of DISA J6- Enterprise Transport Management - Next Gen (DISA ETM - NG) program at the Pentagon in Arlington, VA. 

Due to the nature of work this role entails, telecommuting is not allowed and will require the employee to report full-time onsite.

Responsibilities include but are not limited to:

• Responsible for the health and maintenance of a large, complex networking infrastructure.

• Providing network administration and operational support to more than 90000 network-attached telephone devices.

• Provide comprehensive network administration, security enhancements and remediation, and troubleshooting of network devices such as routers, switches, and VoIP with a particular concentration on SIP.  

• Understanding of best practices pertaining to network security and may require the development, deployment, and integration of network security services.

• Provides problem and incident resolution, including dealing with software and hardware vendor technical support

• Deploy and maintain network hardware, peripherals, services, and settings in accordance with industry standards and project/operational requirements

• Performs daily system monitoring; verifies the integrity and availability of networking hardware, services, systems, and key processes; reviews system and application logs

• Documents and performs network upgrades and modifications during ASI windows

• Provides on-call troubleshooting and issue resolution as required

• Develops and maintains installation and configuration procedures

• Partner with the information security personnel to assess potential exposure to vulnerabilities, identify mitigation plans, and ensure compliance with enterprise security baselines and standards

• Acts as a liaison with other groups to provide information sharing pertaining to the needs of the diverse set of computer users supported by the client as a whole.

• Develop scripts and other automation solutions to aid in the completion of migration and integration tasks.

• Review problems to understand the root causes of issues and ensure proper fixes are implemented

• Provides phone support to users during the time of peak demand as needed.

• Inform management in a clear, concise, and timely manner of any customer or technical issues

• Be responsive and decisive on adjusting architecture as customer requirements and technology evolves

• Coordinate with on-site support personnel while troubleshooting

• Use enterprise service management tools to initiate, respond, and track service requests

• Create reports and analyze performance metrics

• Adhere to change management processes and procedures

Required Qualifications:

• Active Secret clearance

• 8+ years of related experience

• Bachelor’s Degree in a related field. Work experience considered in lieu of degree.

• DoD 8570 IAT Level II Certification or higher

• One or more of the following active network certifications:

  • Cisco Certified Network Administrator (CCNA)

  • Cisco Certified Network Professional (CCNP)

  • Juniper Network Certified Internet Associate (JNCIA-Junos)

  • Juniper Network Certified Internet Specialist (JNCIS-ENT)

  • Or Related Telephony Certification from Avaya, Nortel, AT&T, etc.

• Broad understanding of network infrastructure topologies, security policies, firewalls, and the L2/L3 switch, SBC, and router infrastructure

• Extensive experience troubleshooting, managing and monitoring the health of Cisco and Juniper routers and switches

• In depth knowledge of TCP/IP protocols.

• Experience deploying, managing, and troubleshooting network systems, switching, and routing protocol standards such as: TCP/IP, MPLS, OSPF, BGP, SDN, SIP, and 802.1x.

• Experience managing and troubleshooting DNS, DHCP, IPAM, and NTP in a large multi-site environment

• Experience using network management and analysis tools such as SNMP probes, network taps, and traffic analyzers

• Experience with Network Management & Performance platforms, such as NetScout, IBM NetCool, Solarwinds NMS products, NetBrain, Infovista

• Experience building configurations using CLI

• Experience with network security, including firewall, IDS/IPS, VPN, and vulnerability remediation

• Experience creating & updating network topologies using Visio

• Creating and documenting processes and creating work instructions

• Experience creating scripts to automate routine administration tasks

• Experience working directly with customers

• Experience with supporting teleworkers and remote access technologies

• Possess flexibility to operate in a highly dynamic environment while ensuring a high level of operational effectiveness

• Excellent verbal skills and ability to communicate effectively with people who have varying degrees of technical expertise

Desired Qualifications:

• Experience with DHCP deployment; Infoblox IP Address Management (IPAM) and DHCP preferred

• Experience utilizing Remedy ITSM

• Experience administering and troubleshooting server operating systems such as Linux, Windows, or UNIX

• Experience managing Cisco Prime/Junos Space

• Experience with LDAP/PKI preferred

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities

• Support: An internal mobility team focused on helping you achieve your career goals

• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

The likely salary range for this position is $127,500 - $172,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA VA Arlington

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans