Department: Department of the Interior
Location(s): Washington, District of Columbia
Salary Range: $22.33 - $29.03 Per Hour
Job Summary: The primary purpose of the position is to provide orientation and information to assist visitors in making choices during their visit. The typical seasonal entry-on-duty period is May to February but can be variable during these months due to weather conditions, project needs, or funding. Anticipated Entry on Duty: Beginning of May Open to the first 100 applicants or until 03/20/2026 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration.
Major Duties:
Qualifications: All qualifications must be met by the closing date of this announcement-03/20/2026-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. To qualify for this position at the GS-05 level, you must possess one of the following: A. One year of specialized experience equivalent to the GS-04 level in the federal service. Specialized experience demonstrates the knowledge, skills, and abilities to perform successfully the duties of a Visitor Services Assistant. This experience must include all of the following: providing routine information to the public involving natural, historic, or cultural topics and answering recurring questions; providing assistance to the public in a business or recreation setting such as assisting those who have lost personal items; compiling and analyzing data/information to report by using software programs such as, word processing, spreadsheet, or database (e.g. Excel, Access, Word, or similar operating systems); and/or greeting the public and disseminating information on programs or events. -OR- B. Four years of education above high school (120 semester hours or 180 quarter hours). This education was obtained in an accredited business, secretarial or technical school, junior college, college, or university. -OR- C. Combination: Successful completion of a combination of education and experience as described above. NOTE: Only education in excess of the first 60 semester hours of a course of study leading to a bachelor's degree is creditable toward meeting the specialized experience requirements. Two full academic years of study, or 60 semester hours, beyond the second year is equivalent to l year of specialized experience. For example, 6 months of the specialized experience described in A above (50% of the experience requirement), and 3 years of college study (1 year beyond the first 2 years) from an accredited institution (50% of the qualifying education) for a total of 100%. You must include transcripts. You must include months, years and hours per week worked to receive credit for your work and/or volunteer experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies". Experience listed as full-time will be credited at 40 hours per week. You must include months, years and hours per week worked to receive credit for your work and/or volunteer experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies". Experience listed as full-time will be credited at 40 hours per week. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
How to Apply: To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 03/20/2026. You must provide documentation to support your claim for each eligibility selected. Please review the required documentation listed in the eligibilities language to ensure you submit the appropriate information. Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation. WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES. Select Apply. If you are not logged in, you will be prompted to login or create an account. Prompted to Start the Application Process by selecting "Start Application." Click here for USAJobs Help with "How to create an application" To PREVIEW the application questionnaire, select the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12900587 Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS. Select documents you want included in this application. Review package to acknowledge your documents were reviewed. Select if you want to include your demographic information. After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site." Follow onscreen prompts and instructions to complete your application. Add the supporting documents by indexing your documents with the dropdown. Upload any missing required documents or optional documents. Review and Submit Application. While logged in, you can check the status of your application by selecting "+" next to the job title for this position. You can review or revise your application at any point during the open period of the announcement. To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job. Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application. Please note, the eligibility section of the application process is designed to allow you to choose how you wish to be considered for this vacancy announcement. You will ONLY be considered for the appointment eligibilities that you select. You must provide the supporting documentation to support your claim. Please review the list of documentation provided in the eligibilities language to ensure you provide the appropriate information. You may choose more than one eligibility.
Application Deadline: 2026-03-20