At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.
We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Vision Care Field Trainer Manager-Dry Eye / Glaucoma supporting the Sales Training & Education Team in Panama, a typical day will include:
Collaborate with International teams to adapt training content and materials to meet the specific needs and cultural nuances of the LATAM GEM market.
Execute international training programs designed to enhance the sales and soft skills and capabilities, product knowledge training that will empower the Partner’s commercial teams across the LATAM GEM region.
Provide coaching and developmental support to Partner’s commercial teams, including sales representatives, account managers, and business development professionals.
Develop, plan, organize and execute our HCP Engagement educational programs like Bootcamps, A-SPIRE, Visionarium including future initiatives.
Identify training needs and gaps within the organization, developing targeted solutions to address skill deficiencies and drive performance improvement.
Work closely with local and regional stakeholders to ensure alignment of our Partner’s initiatives with business objectives and priorities.
Serve as a key point of contact for commercial leaders, providing guidance and support on training and product coaching matters.
Monitor and evaluate the effectiveness of training programs, gathering feedback and insights to continuously improve content and delivery methods to our cluster’s distributors.
Utilize Alcon Learning Academy (ALA) and other technology platforms to administer, track, and report on training activities and outcomes.
Advocate the Educational Platform AEA to HCP’s within the region to ensure the improvement of digital education of HCPs within Gem LATAM.
To develop and maintain professional relationships with Eye Care Professionals, HCP advocates, and Key Accounts/Key customers to promote engagement with the Alcon brands and to provide clinical and technical information supporting the brands that influence positive prescribing behavior, recommendation & decisions.
Execute the education strategy and deliver content to support New Product Launches (NPL) and key strategic brands.
Focusing on fundamental clinical skills and product knowledge, supported by science delivered by international professional education team.
Deliver and implement the pre-launch education and communication strategy and key tactics for NPL readiness (such as, pre-launch communication and market preparation, HCP thought leader and advocate engagement, podium opportunities, key ECP activation and educational initiatives) for the market.
Direct and deliver support for congresses (Alcon owned and third party) held within the local market.
Develop & manage relationships with HCP Influencers and Thought Leaders within local market, major industry influencers, professors, organizations/associations, educational institutions & researchers to be at the forefront of the industry & gain leading edge knowledge of practitioner and industry insights to influence business and commercial planning.
Provide Clinical / Technical support to the local market marketing, sales, sales training, regulatory, legal and communications teams.
Through educational activities to grow MS and sales of Alcon’s Dry Eye and Pharma products in the LATAM GEM market.
Product scope: Dry Eye and Ocular Health Portfolio (Systane Family, Vitalux, Naphcon), Pharma Glaucoma Products (Rhopressa & Rocklatan)
Customer scope: Pharmacy Degree, Pharmacology Degree, Medical Doctor. Experience in Pharmaceutical Companies.
WHAT YOU’LL BRING TO ALCON:
Advanced and fluent in Spanish/English
Worksite location: Onsite
Company vehicle: Yes
Travel: 40%
Relocation: Yes
Sponsorship Assistance: Yes
Preferred Experience:
Minimum of 5 years of experience in pharmaceutical multinational companies.
Pharmacy Degree, Pharmacology Degree (BSc, MSc, PhD), Medical Doctor (MD)
Strong pharma-based background with extensive experience in the pharma sector within GEM LATAM.
Excellent communication and presentation skills, with the ability to engage and influence diverse audiences.
Proven ability to build and maintain effective relationships with stakeholders at all levels of the organization or outside the organization like distributors
Experience working in a multicultural and geographically dispersed environment, with a focus on the LATAM GEM region.
Strong project management skills with the ability to manage multiple priorities and deliver results in a fast-paced environment.
Must demonstrate the ability to perform effectively under pressure, manage multiple concurrent events or projects, and collaborate seamlessly within cross‑functional teams.
Proven ability to design and deliver high-quality clinical education (live and digital), aligned to strategy and measurable outcomes—not just presenting, but building a programmatic education engine
Experience identifying, onboarding, and developing HCP Advocates (and/or a faculty model) to deliver peer-to-peer education, support congress activity, and drive scientific credibility
Demonstrated ability to build capability in external teams—creating structured training plans and coaching for distributor field forces while maintaining message accuracy and consistency.
Pharmacy Degree, Pharmacology Degree (BSc, MSc, PhD), Medical Doctor (MD)
Pharma based background with extensive experience within the sector
Experience in learning and development, preferably within a commercial or sales environment is preferred.
Familiarity with MS Office
HOW YOU CAN THRIVE:
Collaborate with teammates to share standard processes and findings as work evolves
See your career like never before with focused growth and development opportunities
Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
Alcon provides a robust benefits package including health, life, retirement, flexible time off and much more.
Alcon Careers
See your impact at alcon.com/careers
ATTENTION: Current Alcon Employee/Contingent Worker
If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.