Virtualization Systems Analyst

Virtualization Systems Analyst 

Location: 100% Onsite (Preferred: Rochester, NY or Orange, CT)

Duration: 12 months (with potential extension)

NTT DATA is a team of more than 139,000 diverse professionals operating in more than 50 countries worldwide. Our sectors of activity include telecommunications, finance, industry, utilities, energy, public administration, and health.

Our mission? Offer technological solutions, business, strategy, development, and application maintenance while being a benchmark in consulting. Thanks to the collaboration between teams, the human quality of our people, and the fact that we do not conform to what is established, we always seek innovation that brings us closer to the future.

Our essence has led us to the forefront of technology, breaking paradigms and providing solutions that truly respond to each client's needs. Our talent has led us to be one of the top six technology companies in the world.

Because #Greattech, needs #GreatPeople, like you

NTT Data seeks high-achieving team players who quickly adapt to new challenges and entrepreneurial ventures. We are looking for a Virtualization Systems Analyst to work with our global client in Rochester, NY. This role will require 100% onsite presence at our client site.

Position Overview:

We are seeking an experienced Application Virtualization Engineer to support virtualization initiatives and ensure seamless user experiences within Citrix environments. This role focuses on managing application virtualization requests, troubleshooting issues, and assisting with virtual desktop infrastructure (VDI) projects.

Key Responsibilities:

• Manage and process application virtualization requests.
• Initiate and document change requests for virtualized applications.
• Provide user support for Citrix login and application launch issues.
• Assist with documentation for application virtualization processes.
• Create and test application packages for deployment.
• Troubleshoot application installation and configuration issues.
• Maintain and support application portals.
• Assist with application installation and troubleshooting on Citrix Flexible VDIs.
• Collaborate on projects related to virtual environments and provide technical guidance.

Requirements:

• 5+ years of experience with Windows 10 administration.
• 3+ years of experience with application virtualization and VDI solutions (Citrix expertise required).
• Strong troubleshooting skills for application installation and configuration.
• Solid understanding of virtual environments and ability to guide end users and development teams.
• Basic knowledge of network connectivity.
• Excellent communication and interpersonal skills.
• Familiarity with ticketing tools.
• Proactive, team-oriented, and detail-focused.

Preferred Certifications:

Relevant certifications in virtualization or Citrix technologies are a plus.

Ideal Candidate Profile:

This role is best suited for a professional with strong technical knowledge of Citrix and virtual environments, who can provide hands-on support and guidance to users and project teams. The position requires a proactive approach to troubleshooting and documentation, ensuring smooth operations within the virtual infrastructure.

Nice to have:

• Bilingual (English/Spanish)

Why NTT Data?   

Empowerment and rewards are the cornerstone of our career development model. We are a young, fast-growing company, with a highly innovative and entrepreneurial spirit, because of this professional experience and growth will be unmatched. Our talent and positive attitude allow us to transform our goals into achievements, and projects into realities.

NTT Data is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. NTT Data is an Equal Opportunity Employer Male/Female/Disabled/Veteran and a VEVRAA Federal Contractor.