Fliff is redefining the sports gaming experience by blending the fun of social play with the thrill of real-money competition. What began as a pioneering social sportsbook has evolved into a multi-vertical platform that is the fastest-growing brand in sports gaming. As we continue to expand, we’re building a world-class ecosystem of sports gaming experiences that span social, sweepstakes, and real-money formats, giving every type of fan a way to play, compete, and connect.
The Role:
We’re hiring a VIP Program Manager to own the experience, retention, and lifetime value of Fliff’s top players. You’ll own how we identify, engage, and retain our highest-value players from defining the program to executing it day-to-day. This includes building strong 1:1 relationships, and designing experiences that keep them engaged, loyal, and playing over the long term.
You’ll build the VIP program from the ground up, but more importantly, you’ll operate it day-to-day: interacting directly with players, tailoring offers, spotting churn risk early, and continuously improving how we serve our most important customers. You’ll be in the details, launching offers, working directly with players, analyzing what’s working, and improving it fast. You’ll partner closely with marketing, ops, and support to deliver a VIP experience that actually feels VIP.
Success in this role means: our best players stay longer, play more consistently, and feel like Fliff is the only place they want to play.