Vice President, Regulatory Operations Lead

ING Wholesale Banking in Singapore

We began operating in Singapore in 1987 where we host the regional Asia Pacific headquarters. With over 300 financial experts, we are the largest wholesale banking branch in Asia. ING stands out in the Asia Pacific region because we go a step further for our customers. We look at things from the client’s perspective which allows us to construct tailor-made solutions to fit the needs of every company we serve. This mentality underpins all our client relations and has produced various prestigious awards.

Job Profile Summary

Organizational context:

WB APAC COO is responsible for the oversight of the operational delivery across 9 different ING Legal entities within APAC region, as such the domain leverages on the delivery of shared services via ING Hubs Manila and the operational execution of COO teams across the region as well as COO Centres of expertise located in Singapore.  

We are seeking a highly motivated Regulatory Operations Lead with an interest in Wholesale Banking operations that can act in a cross-functional manner and coordinate regulatory operations initiatives within the COO domain. The role has exposure to senior executives across APAC and will suit someone with strong regulatory, legal, MAS regulatory reporting background.

About the position:

The ideal candidate will get exposed to strategic regulatory initiatives related to WB business lines (Financial Markets, CMA, Lending, Transaction Services, Trade Finance Commodities), he / she would also be driving projects to improve regulatory operations and reporting in Singapore and across APAC COO to ensure full compliance and accurate reporting towards MAS and other regulatory bodies.

The candidate will be supported by ING Hubs Manila shared services and will become the liaison between Global service providers, Hubs and local legal, compliance and operations teams to ensure proper governance on regulatory operations in established and followed.

About the department:

WB APAC COO is responsible for our day-to-day operations for Lending, FM, Transaction Services and premises as well as Financial Crime Prevention (FCP), Operational Design, Control & Resilience (ODCR) and Data Management (CDO). Through these departments, COO collaborates closely with various business units to ensure the efficient execution of business and to enhance system technologies, address business controls, and manage data effectively. Additionally, COO leads local Change & Transformation execution and coordination, together with Tech. 

Job Responsibilities:

• To support the regional Chief Operations Officer (COO) in Regulatory operations activities in Singapore and across APAC, specifically on data classification, quality checks and regulatory reporting frameworks for MAS and equivalent regulators across the region.
• You will work to establish strong and effective relationships with key internal stakeholders and ensure that appropriate governance is in place within the organization.
• Collaborate with business leaders to interpret regulatory requirements and their implications on COO regulatory operations.
• Ensure all regulatory operations processes are documented, standardized, and aligned with Global Process Leads.
• Identification of MAS (and equivalent regulators) reporting exceptions and collaborate across teams for remediation.
• Lead regulatory operations change projects impacting WB COO APAC domain, ensuring timely and effective implementation.
• Oversight of the ING Hubs shares services when it comes to regulatory reporting and execution of data classification and quality checks for MAS (and equivalent regulators) regulatory reporting.
• Acts as the control checkpoint and first line of determination for the Bank’s local static data classifications before feeding into the regulatory reporting system.
• Serve as the subject matter expert regarding regulatory operations and MAS Client classification requirements and equivalent.

What we're looking for:

• University degree majoring in Accounting/Finance, Banking, Business Management, Data Analytics or other related disciplines.
• At least 5 years of experience in regulatory reporting, regulatory compliance, internal/external audit or front office support fields.
• Excellent data fluency.
• Ability to work under pressure.
• Strong analytical and problem-solving skills.
• Ability to think both strategically and tactically.
• Excellent stakeholder management skills.
• Ability to interpret financial regulations and operational them via designing processes and controls.
• Ability to steer and influence teams and domain located across different regions.
• Hands-on experience in executing data quality checks or reconciliations in a banking context.
• Experience in financial management and ability to interpret financial statements.
• Strong organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Proven track record of leading projects in a complex global organization.
• Experience in creating presentations and insightful reports (PowerPoints, Excel).