Vice President, Process Optimization

Mandatory Reference Checking Scheme (“MRC”) for Hong Kong

The Mandatory Reference Checking Scheme is a framework to facilitate Authorized Institutions (“AIs”) to bilaterally obtain reference information during their recruitment process for certain positions, such that misconduct information in an individual’s previous employments can be provided to AIs to inform their employment decisions.

For information related to MRC Scheme, “Frequently Asked Questions for In Scope Individuals” is published by HKAB/Industry Guidelines (https://www.hkab.org.hk/en/home) or further information will be available upon request, if it is applicable to the position(s) applied.

Country of Location:

China Hong Kong

Job Responsibilities:

• Act as a process champion in the assigned area and formulate, review and enhance regularly the policies/procedures to maintain sound operations policies, procedures and systems in alignment with the business objectives of PBG with due consideration for striking a balance among efficiency, flexibility, control and customer service. • Design and implement adequate controls to ensure compliance with new or revised regulatory requirements. • Ensure operational risks of new banking products / services are adequately addressed and proper internal controls are in place. • Review existing operations process and initiate system enhancements to streamline processes and improve operational effectiveness, efficiency and productivity. • Ensure smooth implementation of new policies and procedures, and launching of new products through branch channel with sufficient control in place • Identify operation deficiencies, make recommendations and work closely with counterparts and business stakeholders for rectification and continuous improvement. • Maintain a process library with stock list to housekeep all the related processes, procedures, guidelines and controls and perform regular review. • Establish controls, monitor and ensure the compliance with AML Policy and the relevant procedures and guidelines issued by Compliance Department; • Develop procedures and manual for the department/group to get better implementation on AML Policy and the relevant procedures and guidelines when necessary; and • Identify possible weaknesses in operations controls and notify Compliance Department • Liaise with relevant parties on preparation for business requirement, testing planning, testing scripts and system rollout preparation for systems, new products and new services • Plan and execute and conduct user acceptance tests according to project timeline. • Review operational efficiency and identifying opportunities for enhancement • Identify operation deficiencies and make recommendations for rectification and continuous improvement • Act as a team lead on a project base as assigned by supervisor or department head • Provide guidance and coaching to other team members as required • Support frontline and adhere to anti-money laundering and counter terrorist financing controls in accordance with regulatory standards and CNCBI policies. • Demonstrates initiative to go beyond the normal routine and look for new ways to add value.

Requirements:

• Degree holder or equivalent is preferred.

• Minimum 7 years of experience in investment/insurance related products operations/process design and development is preferred.

• Good knowledge of banking practices, operation systems and procedures for investment/insurance products.

• A team player with good interpersonal and communication skills.

• Proficiency in MS Applications, including Excel, Word and PowerPoint.

• Good command of written and spoken English and Chinese (including Putonghua).