Neura Health is a nationwide, doctor-led practice built to eliminate the barriers between patients and life-changing care. As the country's leading virtual neurology clinic, we provide an all-in-one longitudinal platform where cutting-edge technology meets specialized expertise to manage the entire spectrum of neurological diseases. While traditional brick-and-mortar clinics are at a breaking point, forcing patients to endure dangerous 4-6 month wait times, Neura is scaling the nation’s largest virtual practice to deliver immediate access to the 145 million Americans in need. Through strategic partnerships with leading health systems, pharmaceutical innovators, and large clinics, as well as a direct-to-patient model, we are fundamentally transforming the referral landscape and reducing average wait time from 276 days to 5 days.
Our tech-enabled model provides a comprehensive, end-to-end experience that goes far beyond a standard consultation. We offer patients seamless access to personalized care plans and expert care navigation, ensuring no one has to manage their journey alone. This mission is powered by our multidisciplinary specialized care teams, which include world-class physicians, nurse practitioners, physician associates, and dedicated care coaches. We leverage AI-powered workflow optimization and continuous monitoring for everything from chronic headaches and epilepsy to complex memory disorders. Backed by $22M in funding from world-class investors, we are not just improving neurology; we are revolutionizing it. We are looking for purpose-driven innovators to join us in making high-quality brain health a reality for everyone.
Neura is seeking a high-velocity, execution-oriented Fractional VP of Operations to instill operational rigor, drive cross-functional alignment, and accelerate company-wide execution.
This leader will enforce accountability across OKRs, KPIs, and strategic initiatives, bring improved structure to licensing, credentialing, contracting, supply/demand forecasting, and clinic expansion efforts. This person will manage our Senior Operations Manager (focused on direct-to-consumer clinical operations), B2B Director of Operations, Provider Recruiter, and Head of Payor Contracting. This leader will create significant leverage for our CEO, who will focus externally on Business Development, along with managing Finance, Product/Tech, and HR.
While working to coach, mentor, and organize the work of the existing team (upleveling talent where needed), this individual is not afraid to roll up their sleeves and dive into critical operational data, allowing Neura to exceed goals and core metrics. This leader will fully own KPI’s like patient Net Promoter Score, time to appointment, provider utilization, and visit volume targets.
The mandate is simple: increase predictability, clarity, and velocity. Create predictability around visit volume targets while maintaining patient and provider delight.
Outcome: Leadership has real-time visibility into operational performance and the areas that require immediate improvement.
Outcome: Expansion efforts are transparent, actively managed, and launched on or ahead of schedule.
Outcome: No clinical initiative lacks ownership, visibility, or a clear path to completion.
Culture: About Being a “Neuron”
Neura is building a category-defining neurology company, and we’re doing it with a team that’s all-in. We move with urgency, we take ownership end-to-end, and we hold an extremely high bar because the work is real and the impact is personal. We’re here to raise the standard of care and deliver a patient experience that is world-class.
You’ll thrive here if you have an unwavering curiosity to do right by the patient and you’re energized by delivering a radically better patient experience, not incremental improvement. If you’re the kind of person who sees what could be better and can’t let it go, who learns fast, executes with precision, and follows through to outcomes, you’ll fit right in. You’ll be surrounded by a highly committed, humble, and inspiring team that challenges each other directly, supports each other deeply, and gets better every week. If you want real responsibility, real velocity, and the chance to build something transformative from the ground up, this is the place for you.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. If located within a reasonable commuting distance to our NYC office, employees in hybrid roles are required to be in the office 2 days per week (Tuesdays & Thursdays) for the full 8 hours of a typical business day. Our office is conveniently located at 205 East 42nd Street in New York.
About the Founders:
Neura is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment without regard to these or any other characteristics protected by law.