VP, Client Technology
Altera Digital Health
Remote – US
The Mission
As the Vice President of Client Technology, you aren't just managing servers; you are the guardian of the digital infrastructure that powers patient care. At Altera Digital Health, we are transitioning from legacy models to a future-ready, cloud-first ecosystem.
You will be the bridge between visionary strategy and "sleeves-rolled-up" execution. We need a leader who can navigate the complexities of the Public Cloud while fostering a culture of radical reliability and operational brilliance.
Core Responsibilities
- Strategic Architecture: Architect and execute the long-term roadmap for cloud and hosting operations, prioritizing a multi-cloud strategy across Azure and AWS.
- Operational Resilience: Own the 24/7 availability of customer-facing platforms, ensuring world-class uptime in environments where performance literally saves lives.
- Elite Team Leadership: Scale and mentor a globally distributed organization of engineers, architects, and SREs, moving from a reactive support model to a proactive "Engineering Ops" mindset.
- Incident Command: Serve as the ultimate authority during critical incidents, leading post-mortems that drive permanent structural improvements rather than just "quick fixes."
- Financial Stewardship: Modernize Cloud FinOps by managing multi-million-dollar budgets, optimizing consumption, and ensuring high ROI on infrastructure spend.
- Cross-Functional Partnership: Collaborate with Product and Security leaders to bake "Privacy by Design" and scalability into the core of our software delivery lifecycle.
What We’re Looking For
- The Veteran: 12+ years of progressive leadership in Cloud Infrastructure or Managed Services, specifically within high-compliance sectors (Healthcare, Fintech, or GovCloud).
- The Cloud Expert: You can still "talk shop" with architects about Kubernetes clusters, latency optimization, and CI/CD pipelines in Public Cloud environments.
- The Crisis Pilot: A proven ability to remain calm and decisive during high-pressure outages or security events.
- The Change Agent: Experience leading organizations through digital transformation—specifically moving from on-prem/hosted legacy systems to modern cloud architectures.
- The Communicator: You can translate "five-nines" reliability into business value for C-suite executives and hospital-system stakeholders.
What Would Set You Apart
- Automation Obsession: A track record of using AI/ML or advanced automation to optimize processes, confirm architectural standards are deployed and optimized, drive revenue and cost optimization.
- Security Mastery: Beyond standard compliance, you possess the vision to implement "Zero-Trust" architectures and Automated Threat Detection that turn security from a bottleneck into a selling point for risk-averse healthcare systems.
- Predictive Performance Engineering: You don’t just monitor latency; you build Self-Healing systems and proactive scaling models that ensure seamless clinician experiences even during peak loads or unexpected traffic surges.
- "Five-Nines" Availability Culture: You bring a world-class track record of maintaining 99.999% uptime by shifting the organization from a reactive "fix-it" mindset to a proactive Site Reliability Engineering (SRE) model focused on error budgets and architectural resilience.
- Optimized Cloud Economics (FinOps): You leverage advanced cloud-native performance techniques to drive "efficiency by design," significantly lowering the total cost of ownership (TCO) while improving service delivery speeds.
- High-Stakes Incident Command: Your experience managing global-scale outages allows you to build Disaster Recovery (DR) and Business Continuity protocols that guarantee data integrity and service restoration in minutes, not hours.
- Global Scale: Experience managing 24/7 "Follow-the-Sun" operations across multiple international time zones.