Vice President, Alumni Services and Berklee Connect

Job Description:

Berklee, the world's leading institution for music and performing arts education, is seeking a visionary, innovative, and product-driven Vice President, Alumni Services and Berklee Connect. This executive-level, mission-driven role is critical to realizing Berklee's goal of setting a new global standard for post-graduate career support for our network of 84,000+ alumni. The successful VP will bring an inclusive and facilitative leadership style to this transformative era under President Lucchese, reinforcing our status as a global leader in creativity and innovation. At Berklee, your work directly supports the next generation of creative leaders.

The Strategic Opportunity

Reporting to the Senior Vice President of Institutional Advancement and serving on the President's Leadership Council, the VP will lead a digital product-led strategy to relaunch Berklee Connect as the essential digital "front door" for alumni services worldwide. This requires a deep commitment to a student-centered (post-graduate) approach, cultural awareness, and a collaborative style to build consensus across the institution.

Key Responsibilities:

• Establish and execute a digital product-led strategy to set a new standard for post-graduate career support globally.
• Develop a needs-based product roadmap for relaunching Berklee Connect, offering services like free continuing education, mentorship platforms, and exclusive access to creative services.
• Create and socialize a common vocabulary for alumni segments, needs, and personae to prioritize service development.
• Build and manage a small, agile team to develop and maintain the Berklee Connect platform.
• Serve as the chief advocate of Alumni Services externally to donors, industry partners, and Trustees.

What You'll Bring

We seek an executive-level representative of Berklee’s values with the vision, communication skills, and empathy to lead effectively within our diverse, multicultural community.

Key Requirements:

• Bachelor’s degree required.
• Minimum of 10 years of progressive leadership experience, with a combination of experience in technology-driven creative institutions (ideally with a concentration in artist services).
• Proven track record of digital product strategy and career support/development in the creative industries.
• Demonstrated success managing large, complex cross-functional projects, building consensus, and tight operational coordination.
• Proven ability to build, mentor, and develop agile, high-performing teams.
• High level of cultural competence and a strong record of ethical principles; commitment to driving positive outcomes for diversity, equity, inclusion, and belonging.
• Exceptional interpersonal and communication skills with an adaptable working style.

Berklee Culture & Benefits

Berklee’s mission is to educate, train, and develop the world's most inspired and innovative artists. We are a global community, home to over 8,000 students from 100+ countries. We are deeply committed to diversity, equity, inclusion, and belonging.

Here, you’ll find:

• A mission-driven culture where every voice is valued and your impact is visible.
• A diverse and inclusive community committed to lifelong learning and collaboration.
• Generous Paid Time Off (PTO) and paid holidays, including a winter break, to support work-life balance.
• Comprehensive health, dental, and life insurance plans.
• Tuition benefits for you and your family, including free or discounted courses.
• Retirement planning with a 403(b) plan and matching contributions.
• Access to unforgettable performances, guest artists, and events.

Join us in shaping the future of music and performance!

Hiring Range: $225,000 to $260,000; salary dependent on relevant experience and education.

Please visit the Total Rewards page to learn more about the benefits of working at Berklee.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

 

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee: 

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance.  Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*

Employee Type:

Executive