Animal Care Centre of Strathmore in Strathmore, AB, is currently welcoming a driven, enthusiastic, and friendly Veterinary Receptionist to join our team on a full-time basis.
Our goal at the Animal Care Centre of Strathmore is to provide quality veterinary care to animals large and small because we care. We work as a team to give our patients and clients the best experience possible – customer service is THE focus. Our team members enjoy coming to work and collaborating in a vibrant, fun environment, all while practicing quality medicine and providing an EXCELLENT Client Experience.
Responsibilities include:
Create a warm and welcoming environment for our patients and pet parents
Ability to answer a multiline phone system and track and book appointments effectively
Placing outbound calls to pet parents for follow-up and future appointment bookings
Respond and manage email correspondence; clients, referring veterinarians & internal office messages
Admitting and discharging pet patients
Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments
Scheduling appointments
Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment
General housekeeping duties; cleanliness of reception area, pet holding areas and common areas
Availability to work Saturdays
What VCA Canada Offers
A caring culture of Wellness and Appreciation!
Competitive wages and benefits!
Employer match (5%) group RRSP plan - Planning for your future just got easier with VCA Canada!
Wellness days, sick days, and vacation time
Exceptional career development: there is room to grow here!
Referral Bonus Rewards
E-tools to assist with meditation, better sleep, exercise, and focus
Virtual health care (telemedicine) offering quick access to quality care
Opportunities to give back in your community through VCA initiatives
Generous personal pet care discounts
And extra perks like shopping discounts and cool wellness apps!
Click “Apply Now”
VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.