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Job Summary
Responsible for the daily operation, maintenance, and support of Vistra’s VNDLY- Vendor Management System platform. This role balances technical system administration with core vendor management functions, ensuring the system efficiently manages the vendor lifecycle, from onboarding to performance monitoring and offboarding.Job Description
Key Accountabilities
*System Administration & Maintenance: Manage the day-to-day functionality, performance, and health of the VNDLY (VMS) platform. This includes user account management, access controls, and coordinating system updates or patches with the software vendor or internal IT teams
*Vendor Onboarding & Offboarding: Administer the vendor lifecycle within the system, ensuring new vendors are properly vetted, onboarded, and their records are complete and accurate. Manage the termination and data archiving process for inactive vendors
*Training & Documentation: Develop and maintain procedural documentation, user guides, and SOPs for the VMS. Provide training and support to internal users to ensure effective system use and adherence to policies.
*Process Improvement: Analyze existing processes and data to identify inefficiencies and recommend solutions to improve workflows, increase automation, and enhance overall vendor management efficiency.
*Issue Resolution & Support: Act as the primary point of contact for system users (internal staff and vendors) regarding VNDLY inquiries and issues. Troubleshoot technical problems, resolve vendor disputes, and escalate complex issues to appropriate internal teams (e.g., IT, finance, legal) or the VNDLY vendor support as needed.
*Data Integrity & reporting: Run reports, metrics and creates dashboards.
*Contract & Compliance Management: Upload, track and monitor vendor contacts and related documentation to ensure compliance.
Education, Experience, & Skill Requirements
Key Metrics
Job Family
Human ResourcesCompany
Vistra Corporate Services CompanyLocations
Irving, TexasTexasIt is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.