VCV Product IT Business Analyst

• Agile Delivery: Build and maintain effective relationships with Product Owners/Managers, Business Relationship Managers, Enterprise Architects, Developers, Client Services, and UX. Lead and facilitate discovery workshops to clarify scope and outcomes for new clinical capabilities. Write user stories, scenarios, and acceptance criteria using INVEST principles; manage and prioritize product backlogs; evangelize product roadmap; and provide demos and training on new features. 

• Business Needs Identification: Assess and define clinical business needs across Study Planning and Conduct, TMF operations, startup workflows, site engagement, payments, and training. Proactively identify improvement opportunities aligned with strategy, substantiating proposals via research and benchmarking. 

• Business Analysis Planning: Select appropriate analysis approaches based on complexity, risk, assumptions, constraints, and dependencies. Plan and manage personal deliverables and deadlines; contribute to iteration planning and release readiness. 

• Stakeholder Analysis & Change: Identify clinical and cross-functional stakeholders and maintain relationships tailored to influence and adoption needs. Contribute to communication and change plans that drive awareness, readiness, and sustained adoption across country affiliates, CROs, and sites. 

• Requirements & Design Definition: Own requirements management plans including elicitation, approvals, processes, RAID, and scope impacts. Maintain traceability through testing and validation. Translate business needs into design specifications spanning Functional Design, User Interface considerations, and Business Process Design. Partner closely with Architecture to ensure solutions deliver agreed benefits and comply with data privacy, GxP, and AZ quality standards. 

• Business Case & Benefits: Support business case development, including investment rationale, ROI, measurable outcomes, and benefits realization plan for clinical process efficiencies and quality improvements. 

• Solution Evaluation: Evaluate solution options for clinical readiness, value for spending, and operational impact. Provide recommendations grounded in data, regulatory requirements, and user experience feedback. 

Veeva Clinical Vault Knowledge & Responsibilities 

• eTMF 

• CTMS 

• Study Startup (SSU) 

• Site Connect 

• Externally Sponsored Research Study  

• Site Payments 

• Study Training  

Collaboration 

• Collaborate with Business Relationship Managers, Product Owners, and Business Analysts to sustain strong business relationships, enable process change, and serve as a point of contact for application development and enhancements. 

• Partner with business customers & product owners to identify requirements and communicate impacts, costs, and benefits; support and/or facilitate UAT planning, test case design, execution, and defect triage. 

• Work with process owners to devise solutions that improve performance, compliance, and user experience across clinical operations and site interactions. 

• Coordinate with IT Architecture, Delivery, and Support to ensure clear requirements, effective testing, and high-quality releases that meet customer experience expectations. 

Shared Responsibilities 

• Testing: Partner with Test Leads to define the testing approach, traceability from requirements to test cases, entry/exit criteria, and coverage across functional, integration, UAT, and regression testing. 

• Change & Communication: Partner with Change Management and Communication Leads to deliver stakeholder analysis, communication plans, training content, and readiness activities to ensure adoption.