The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a Valet Cashier at Borgata, you will create an inviting atmosphere for our guests with your warm smile and exceptional service. By connecting with them and understanding their unique stories and needs, you'll take ownership of their experience, crafting WOW moments and lasting memories that they will cherish long after their visit.
THE DAY-TO-DAY:
Warmly greet and assist all guests at the Valet areas while providing courteous, efficient and enthusiastic service
Monitor and direct the traffic in designated areas and at the Hotel Valet and Casino Valet while ensuring that safety equipment is used
Accommodate guests requiring special assistance and aid, such as issuing scooters and wheelchairs
Input incoming valet tickets into computerized system for valet parking customers and maintain on-hand cash
Input Information into the appropriate system from the valet ticket within 15 minutes of receiving it; perform ticket reconciliation at the end of the shift to ensure all retrieved vehicles are taken out of the system
Maintain a clean and safe working area by picking up trash, sweeping valet areas and keeping valet booths clean; promote and maintain the highest level of customer service to all guests while staying alert to their need
Respond effectively to guest inquiries in person or via phone related to the property, directions and the local area while providing excellent guest service
Respond to and resolve guest complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate and resolve potential difficulties within scope of authority; otherwise refer the matter to management
Notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
THE IDEAL CANDIDATE:
High School Diploma or GED preferred
6+ Months experience in a similar role in the hospitality industry or environment preferred
THE PERKS & BENEFITS:
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free parking on and off shift
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
Wellness incentive programs to help you stay healthy physically and mentally
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10555
Pay Rate:
The rate for this role is:
$16.50
Pay will not be below any applicable minimum wage.
Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!