UX Researcher

The Foresight & Behavioral Insights Unit exists to decode how consumers behave, think, and evolve — and to make that intelligence an unfair advantage for Glance. The team spans consumer understanding, market intelligence, experimentation, and Voice of Consumer programs. We work closely with Product, Growth, Marketing, and Data Science, and our output shows up in strategy decks, product roadmaps, and partner conversations alike. 

The Role  

We're looking for a Consumer Insights Lead who owns the quantitative layer of our consumer research practice — designing studies, building segmentation frameworks, and producing the behavioral intelligence that Growth and Leadership act on. This role sits at the heart of how we understand our users at scale, and it's expanding: we want someone who can go beyond quant when the question demands it. 

What You'll Do 

Research Design & Execution 

• Design and run quantitative consumer research studies — surveys, panel studies, in-app intercepts, and longitudinal tracking programs
• Own the Voice of Consumer program: structured feedback loops, sentiment tracking, and behavioral shift monitoring across our user base
• Develop survey instruments that meet the methodological bar for both speed and rigour 

Segmentation & Behavioral Intelligence 

• Build and maintain behavioural segmentation frameworks and cohort profiles in collaboration with Data Science
• Identify decision heuristics, usage patterns, and attitudinal clusters that explain how different user groups engage with the product
• Generate hypotheses for the data team based on qualitative and survey signals 

Stakeholder Enablement 

• Translate behavioral data into clear, actionable recommendations for Growth, Leadership, and Marketing
• Provide consumer context for growth initiatives, A/B test design, and conversion/drop-off investigations
• Brief BD and Account Management teams on user voice for OEM and partner conversations 

Research Operations 

• Manage relationships with external research panel vendors and participant recruitment pipelines
• Maintain quality standards across vendor-sourced studies and ensure data integrity 

What We're Looking For 

Required 

• 3–6 years of experience in consumer/market research with a strong quantitative focus
• Proven ability to design, field, and analyse quantitative consumer studies end-to-end (surveys, panels, behavioral data)
• Experience building or contributing to consumer segmentation and cohort-based analysis
• Comfort working cross-functionally — you've presented findings to Growth, Product, or Leadership and influenced decisions
• Experience managing external research vendors or panel providers
• Strong written communication: you can turn a complex dataset into a one-page brief that a non-researcher will act on 

Preferred 

• Experience adapting research for cross-cultural or international markets
• Global panel management experience: recruiting and managing multi-country participant panels
• Exposure to qualitative methods (IDIs, diary studies, focus groups) — you don't need to be a qual specialist, but you know when to use them 
• Background in consumer tech, mobile products, or digital platforms
• Familiarity with behavioral economics frameworks or decision heuristics research 

Why This Role 

• Your work lands in product roadmaps and marketing strategy — not slide archives
• You'll work closely with Data Science on user profiling and hypothesis generation, not in isolation from the data layer
• The unit is scaling: you're joining at a moment when the team and its charter are both expanding
• Consumer foresight is positioned as a strategic differentiator here, not a support function
• Glance operates at genuine scale — your insights cover a user base in the hundreds of millions