Full-Time |Continuing
Higher Education Officer Level 8 | $116,349 - $ 128,806
Location: Bedford Park / Kaurna Country
We’re looking for a curious and creative UX Product Service Designer (known at Flinders as a Digital Experience Designer) to help shape how students and staff experience our digital services.
About the Role
Working across the end-to-end design lifecycle, you’ll contribute from research and discovery through to design and delivery turning insights into practical, high-impact solutions. You’ll create clear, engaging design outputs such as wireframes, prototypes, journey maps and service blueprints, helping teams bring better experiences to life.
You’ll work closely with stakeholders, developers, and project teams across the University, contributing to a growing Digital Experience practice and supporting a more consistent, human-centred approach to design at scale.
This is an opportunity to make a real impact improving everyday interactions and helping shape the future of digital experience at Flinders.
Some of the key position responsibilities are:
Delivering end‑to‑end experience design across research, interaction design, visual design, and service design to ensure high‑quality, usable, and effective digital experiences
Applying enterprise personas, lifecycles, and experience principles within project delivery to ensure consistency across products, services, and initiatives
Embedding usability, accessibility, and inclusive design considerations into experience solutions, and advocating for user‑centred design practices across the organisation.
Providing guidance and support on UX methodologies and best practices to team members, contributing to a collaborative and learning‑oriented design culture
A more comprehensive list of duties is available from the Position Description
About You
You are a human-centred designer who enjoys solving complex problems and creating simple, thoughtful solutions.
You bring curiosity, empathy and creativity to your work and enjoy collaborating with others to turn ideas into tangible outcomes. You are confident working across different stages of the design process and are motivated to continuously learn and improve. Your experience includes creating artefacts such as journey maps, wireframes, and prototypes, use of tools such as Figma, Miro or similar and the ability to translate insights into clear, practical design solutions
Other keys to success are:
Experience in UX, UI, and service design, with a portfolio demonstrating your work
Understanding of user-centred design methods, including research, prototyping and testing
Strong communication and stakeholder engagement skills
A passion for usability, accessibility, and inclusive design
You will also hold a relevant university degree in Human-Computer Interaction, design or a related field with relevant experience or an equivalent combination of experience and/or education and/or training.
If you are ready to bring your creativity, expertise, and empathetic approach to a team that values innovation and excellence, we would love to hear from you.
About Information and Digital Services
Information and Digital Services (IDS) are a pivotal resource of the University, providing information and digital technology services and support to the Flinders University staff and student community. The IDS team apply technical expertise to support university projects and provide core services such as the IDS Service Desk, Audio visual, simulation and event services, Information security and identity access management services and more.
Life at Flinders
We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world.
Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them. So, why work at Flinders?
17% Superannuation + salary packaging options
Flexible working arrangements
Our commitment to wellbeing through our Thriving@Flinders initiative
Wide range of professional development activities and services, including exclusive staff study offers
We embrace diversity and promote equity and inclusion for all students and staff, as shown through our three SAGE Cygnet Awards.
Vibrant campus life and amenities including on campus health care services, gym and childcare centre (Bedford Park, South Australia).
Our Commitment to Reconciliation and Indigenous Employment
Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples. We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.
Please see here for our Reconciliation Action Plan
Please see here for our Indigenous Workforce Strategy
Prescribed Conditions for Employment
Flinders University is committed to providing a safe, respectful and inclusive environment, free from gender based violence. Appointment to this role is conditional on the completion of required pre-employment checks and declarations, each of which must be satisfactory to the University. This includes a Gender Based Violence declaration, in accordance with the National Higher Education Code to Prevent and Respond to Gender Based Violence (2025), and a Nationally Coordinated Criminal History Check.. A criminal record will not automatically disqualify a candidate from consideration. Each case will be assessed on its individual merits and relevance to the inherent requirements of the role.
How to Apply and Information
You are required to submit a portfolio of your work, showcasing your UX, UI, and service design skills, design processes, and deliverables, a CV, and a Suitability Statement of no more than 3 pages, addressing the below Key Position Capabilities of the Position description
Demonstrated ability to contribute to Digital Experience strategy and practice through delivery, applying strategic thinking to improve design approaches, frameworks, and outcomes.
Experience applying and contributing to shared design artefacts (e.g. personas, lifecycle journeys, experience standards), and using them consistently across multiple initiatives or products.
Proficiency in contemporary design and prototyping tools such as Figma, Adobe XD, Sketch, or similar.
High level facilitation and problem‑solving skills, with the ability to translate user needs and business goals into practical and effective design solutions.
Demonstrated experience working in Agile, iterative delivery environments.
For more information regarding this position, please contact Leanne Majhu
Certification
Applications to be submitted before 10.00pm:
20 May 2026At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.
Flinders. Fearless.