UX Product Director:
The Director, Product Design will play a pivotal role in ensuring a unified and cohesive user experience across Pfizer’s digital products. This role will oversee the governance and operations of the PfizerForAll (PFA) design system, acting as its primary owner and advocate. Reporting to the Senior Director, Head of Marketing UX, and working closely with the PFA Product team, this role will provide strategic oversight and program leadership to unify design efforts, optimize workflows, and elevate the PFA customer engagement ecosystem. The Director will work closely with UX, brand, product and development teams to drive the adoption and continuous evolution of the PFA design system strategy, manage the roadmap, and document guidelines. In addition, they will be responsible for providing training and support to internal teams and AORs and communicating the design system's value to stakeholders. They will play an important role in aligning the design system with PFA’s business goals and keeping the organization updated on industry trends. Strong communication and collaboration skills, attention to detail, and the ability to manage multiple projects simultaneously are essential for success in this role.
Key Responsibilities:
The Director, Product Design will combine their product, design, UX and technical expertise with their strong communication skills to empower teams to build beautiful, functional, and business aligned products easily and efficiently.
Design Strategy & Vision
Own and evolve the holistic design vision for the PfizerForAll ecosystem across web and product experiences, ensuring consistency across therapeutic areas, features, and end‑to‑end journeys.
Translate Product‑defined strategy, business priorities, and user insights into clear design principles, frameworks, and experience standards that scale over time.
Partner closely with Product Leadership as a strategic design advisor, contributing user‑centered perspectives to inform—but not own—roadmap direction and decisions.
Product & Experience Design Leadership
Lead design execution across complex, end‑to‑end user journeys, including condition education, screeners, doctor finders, financial assistance, and care preparation.
Ensure design solutions are grounded in research, usability testing, performance data, and experimentation insights, in alignment with Product requirements and priorities.
Guide the evolution of core components, templates, and interaction patterns to support rapid iteration, continuous optimization, and Product‑led feature development.
Design Systems & Foundations
Own and scale the PfizerForAll design system, including navigation models, accessibility standards, component libraries, and content frameworks.
Partner with Engineering and Platform teams to ensure design system adoption, quality, and long‑term maintainability in support of Product delivery.
Champion accessibility, inclusive design, and regulatory‑aware best practices across all experiences.
Team & Partner Leadership
Provide strong creative direction and oversight to external agency partners and internal contractors
Enforce clear design workflows, critique rituals, and quality standards that enable effective collaboration with Product and Engineering teams.
Foster a culture of design excellence, collaboration, and continuous learning.
Cross‑Functional Collaboration
Work in close partnership with Product, Engineering, Content, Legal, Privacy, and Analytics teams, with Product retaining ownership of prioritization, tradeoffs, and final product decisions.
Represent Design in senior‑level forums, clearly articulating design rationale, implications, and user impact to support informed Product decision‑making.
Align design execution to Product‑defined priorities across concurrent initiatives, releases, and ongoing optimizations.
PFA/ Axiom to overall Pfizer CMO Design Systems to ensure consistency and efficiency and keep PFA team informed of overall Pfizer CMO Design System decisions
BASIC QUALIFICATIONS
8+ years of experience as a Senior level Visual and/or UX designer, comfortable creating the strategy and executing on the final product, with a focus on design systems and/or customer experience platforms
Bachelors degree required
Experience planning, executing and optimizing a design system for a large multinational brand
Proven leadership in cross-functional program execution, influencing diverse teams without direct authority
Deep understanding of design operations, UX best practices, UX/ AI collaboration and digital ecosystem management
Background in management consulting and/or advertising/marketing agencies, with a focus on strategy, execution, and brand experience
Knowledge of UI and UX design principles and experience working in design system tools and software such as Figma
Experience working in agile development environments
Experience leveraging data driven metrics to inform requirement and roadmap planning
Preferred Qualifications
Experience in pharmaceuticals, healthcare, or highly regulated industries
Familiarity with front-end development workflows, content management systems, and digital marketing platforms
Track record of driving enterprise-wide transformation efforts related to design, branding, or digital customer engagement
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
Last Day to Apply: March 8th, 2026
The annual base salary for this position ranges from $162,900.00 to $261,000.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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