User Research Intern

User Experience Research Intern (Summer) 

Intern – Summer 

Gen (Avast + Norton) global consumer Product SaaS security software company. 
Location: Prague Office 
Schedule: Full-time, fixed-term contract (10 weeks, starting 1st July) 
Eligibility: Must be an active student (or very recently graduated) and able to work onsite in Prague for the full duration of the internship 

About Gen

Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.

At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. If this sounds like you, we’d love you to be part of Gen.

About the Role 

As a User Experience Research Intern, you’ll support research on real consumer SaaS products, including Norton. You’ll work with researchers, designers, and product teams to understand user behaviour and help shape how our security products are designed and improved at global scale.

This internship is ideal if you’re curious about how people interact with digital products, and how user insight informs product, business, and design decisions in a consumer tech company. 

Key Responsibilities 

• Assist in planning and conducting user research studies, including interviews and usability testing 

• Support the synthesis and analysis of research data to uncover user behaviours, needs, and motivations 

• Contribute to the creation of research reports and presentations to share insights with product teams and stakeholders 

• Participate in brainstorming sessions and workshops to help translate user insights into design decisions 

• Learn and apply user research best practices and usercentred design principles in a digital product environment 

To Be Considered 

You must: 

• Be an active fulltime student or recently graduated 

• Have an interest in consumer technology and SaaS products 

• You’ll work in English daily; strong written and spoken English is required. 

Application Note 

• A cover letter is optional but encouraged — yes, I really read them.

• Candidates who show they have read spec and details, taken time to understand it & what we build, the industry we’re in, and why it matters will have a clear edge. 

• Please include your current location (city and country) on your CV or application.
  This role is onsite in Dublin 15, and we can only consider candidates who are based locally or able to commute for the full duration of the internship.