Company:
Renfrew Chrysler Dodge Jeep Ram Ltd.
🚗 Join Our Team as a Used Car Product Specialist at Renfrew Chrysler Dodge Jeep Ram — Calgary, AB
Are you passionate about vehicles and excited to help customers find the perfect one? Renfrew Chrysler Dodge Jeep Ram is expanding our Used Car Department and with just shy of 200 used vehicles and nearly 600 new vehicles in stock, you’ll have one of the largest inventories in Calgary at your fingertips!
If you love learning about different makes and models, enjoy connecting with people, and want to help customers feel confident in their purchase, this role is for you.
As a Used Car Product Specialist, you’ll become the trusted expert for our massive pre-owned inventory, guiding customers through features, history, condition, and value in a friendly, informative way. This position is built for someone who loves variety, pace, and helping people make informed decisions.
⭐ What You’ll Do
Used Vehicle Expertise & Demonstrations
Develop strong knowledge of our pre-owned inventory across all makes and models
Understand vehicle features, condition, specs, safety, and value
Explain vehicle history reports and reconditioning details to customers
Deliver engaging demonstrations that highlight key features and benefits
Customer Engagement & Support
Greet customers and build rapport to understand their needs and budget
Provide clear, transparent information about each vehicle
Help customers compare options and make confident decisions
Answer questions in a friendly, approachable way
Sales Team Collaboration
Work closely with the Used Car Sales Team to support customer appointments
Provide product insights during presentations and test drives
Contribute to strategies that improve customer satisfaction and sales success
Inventory Knowledge & Training
Stay informed on new arrivals, price changes, and market trends
Assist in maintaining accurate online listings and vehicle descriptions
Participate in internal training to stay up to date on product knowledge
Market & Competitor Awareness
Understand used vehicle pricing, demand, and competitor offerings
Gather customer feedback to support department improvements
Assist with creating product materials, photos, and videos as needed
Plus: Additional duties as assigned - every day in used cars brings something different!
🎓 Qualifications
Previous sales or customer service experience is an asset
Strong communication and relationship-building skills
Ability to explain features and vehicle details in a simple, friendly way
Confident, personable, and comfortable working with a variety of customers
Customer-first mindset with a focus on transparency and trust
Ability to adapt quickly to new inventory and industry trends
Valid driver’s license with a clean driving record
Automotive experience is a plus - but if you bring passion, personality, and a willingness to learn, we’ll teach you everything you need to know.
✨ Why You’ll Love It Here
Fun, energetic, and supportive team environment
Lots of opportunity to grow your automotive knowledge
Be the “go-to expert” customers rely on in our Used Car Department
Work with a wide variety of makes and models
Make a meaningful impact on the overall customer experience
📩 Ready to Join the Renfrew Chrysler Dodge Jeep Ram Team?
If you’re driven, enthusiastic, and ready to help customers find the perfect pre-owned vehicle, apply today we can’t wait to meet you!
At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.
Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.
Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.