USCAN Service Apttus Data Leader

Job Description Summary

We are seeking a dynamic and results-driven leader to own the USCAN Service Apttus Master Data Management strategy. This role will lead data governance and improve consistency and quality across critical platforms: SFDC, Apttus CPQ, Apttus CLM, Siebel AM, and ServiceMAX. The leader will be responsible for working with different teams to drive accurate product, pricing, contracts, entitlement, and installed base data to enable seamless quoting, contracting, and service delivery. Additionally, this role will ensure data is leveraged to provide actionable insights for KPI and business outcome measurement. The position will support ongoing USCAN Apttus CPQ deployments for different product lines and lead data readiness for the upcoming ServiceMAX integration and enable commercial insights.

Job Description

Roles and Responsibilities:

• Develop Master Data Management (MDM) processes and procedures to support commercial operations in the US & Canada region.
• Define and manage service commercial data requirements to support Apttus quoting.
• Establish and enforce data governance standards for product, offerings, entitlements, installed base, and pricing across SFDC, Apttus CPQ, Siebel, and SMAX.
• Drive consistency and accuracy of data throughout the Quote-to-Cash and Service lifecycle.
• Collaborate with cross-functional teams (IT, Operations, Commercial and Service) to align data models and processes.
• Support Apttus business deployments by ensuring data readiness and integrity.
• Lead data strategy and execution for SMAX integration and go-live.
• Monitor, analyze and resolve data quality issues, implementing corrective actions and continuous improvement.
• Develop and maintain documentation for data governance processes and integration standards.
• Act as subject matter expert for Apttus data-related topics and integrations.
• Define data exception management and mitigation procedures across functions.
• Define and track data KPIs to deliver actionable insights 

Required Qualifications:

• Bachelor's degree or above in Computer Science, Information Management, Business Administration, or a related field, with at least 8 years of relevant experience in data governance and management, including a minimum of 3 years in a team lead or core contributor role.
• Proven experience successfully leading the implementation of enterprise-level data management projects, with deep understanding and practical experience in governing key commercial data domains.
• Strong command of core data governance and management methodologies, including data standard definition, enabling data-driven processes, and comprehensive data quality improvement.
• Excellent communication, coordination, and influencing skills, with the ability to drive business and technology teams towards common goals.
• Strong project management and complex problem-solving capabilities.

Desired Characteristics:

• Project management experience.
• Experience working cross-functionally, including at senior levels.
• Prior experience in Service business processes and Quote-to-Cash lifecycle.
• Ability to influence stakeholders and drive alignment across functions.
• Experience with data migration and integration projects.

We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Additional Information

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.