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This position is remote within the United States.
Job Summary
Are you a driven sales professional who excels in a fast-paced, high-performance, contact center style sales environment? DentalPlans.com is looking for an enthusiastic Universal Sales Agent (B2C Telesales) to join our team. In this inside sales role, you’ll be helping consumers across the country find the right Dental Savings Plan (DSP) to fit their needs – while achieving and exceeding your own sales goals.
You’ll handle both inbound and outbound calls, connect with a diverse range of customers, and guide them through plan options with confidence, professionalism, and genuine care. If you’re self-motivated, performance-oriented, and passionate about helping people, this is your chance to make a real impact while growing your career.
At DentalPlans.com, you’ll be part of a collaborative, high-achieving sales team that celebrates success and supports your growth. You’ll have the tools, training, and coaching to excel – plus the satisfaction of knowing your work directly improves access to affordable dental care.
This is a full-time (40 hour/week) role. The exact shift will be determined based on business needs at the time of hire, with a possible start time between 8:30am and 10:30am EST and a possible end time between 5:30pm and 7:00pm EST. Candidates may reside in any U.S. time zone as long as they are able to work the assigned hours.
What You Will Do
Uncover consumer needs through effective questioning and recommend the most suitable DSP for them or their family
Consistently achieve and exceed monthly sales goals, conversion targets, and KPIs
Build strong connections with consumers, earning trust through professional, clear, and friendly communication
Educate consumers on the benefits and features of DSPs, explaining the enrollment and renewal process in easy-to-understand terms
Enroll consumers via inbound and outbound calls generated by company marketing efforts
Follow a proven sales and compliance call flow to ensure quality and consistency
Navigate multiple system applications to process requests, close sales, research inquiries, and update consumer information
Accurately document all interactions in line with standard operating procedures
Participate in ongoing training and coaching to sharpen your skills and boost performance
Adhere to all company policies, scripts, and designated processes
Travel/Physical Demands
Travel typically less than 10%
Office environment with no special physical demands required
Qualifications
What You Will Have
2–3 years of call center sales experience
A high-energy, positive attitude with a passion for sales success and helping others
Assertive, goal-oriented mindset with a proven record of meeting or exceeding sales quotas and performance metrics
Organizational skills, attention to detail, and ability to follow structured processes
Ability to quickly learn, retain, and apply complex information to drive results
Excellent communication, active listening, and analytical skills
Proficiency in Microsoft Office
Fast and accurate keyboarding skills (40+ WPM), with comfort navigating dual screens
Willingness to work a regular 40-hour schedule and occasional overtime during peak periods
A work environment free from background noise and distraction
Nice to Haves
Bilingual (English and Spanish) or multilingual
Experience working with dental savings plans or health insurance
Experience using NICE CXOne
What you get as a Henry Schein One Employee
A great place to work with fantastic people
A career in the healthcare technology industry, with the ability to grow and realize your full potential
Competitive compensation
Excellent benefits package – Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Sick Leave (if applicable), Paid Parental Leave, Short Term Disability, Income Protection, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more
What you get as a Henry Schein One Employee
A great place to work with fantastic people.
A career in the healthcare technology industry, with the ability to grow and realize your full potential.
Competitive compensation.
Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more.
*Benefits may vary by location or status.
Henry Schein One is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
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