Job Description Summary
The Director of Clinical Operations provides leadership and oversight for all clinical support operations across the College of Dental Medicine (CDM) clinics. This role is responsible for ensuring that dental assisting, dental hygiene, sterilization, and clinical supply chain functions operate effectively, efficiently, and in alignment with clinical care, educational goals, and regulatory compliance standards.Entity
Medical University of South Carolina (MUSC - Univ)Worker Type
EmployeeWorker Sub-Type
ClassifiedCost Center
CC001135 CDM Dental Teaching ClinicPay Rate Type
SalaryPay Grade
University-08
Pay Range
Scheduled Weekly Hours
40Work Shift
Job Description
35%: Leadership and Staff Management
Provide leadership and oversight for all clinical support staff, including sterilization, dental assistants, and dental hygienists.
Directly supervise the Manager of Central Sterilization and Clinical Floor Managers.
Support hiring, onboarding, training, and performance management initiatives to ensure clinical support staff are competent, engaged, and aligned with CDM standards.
Foster a collaborative, patient-centered, and provider-supportive culture among clinical support teams.
30%: Clinical Operations Oversight
Oversee day-to-day clinical support operations to ensure timely, safe, and efficient delivery of care.
Establish and maintain operational workflows, policies, and protocols for chairside assisting, infection control, and hygiene services.
Ensure that floor coverage for assistants and hygienists meets clinical demands across all shifts and clinic sites.
20%: Budget Management and Supply Chain Oversight
Develop and manage budgets related to clinical supplies, instruments, sterilization, and support services.
Monitor usage, purchasing, and inventory of clinical supplies and equipment to promote cost-effective practices without compromising quality.
Collaborate with vendors and purchasing departments to ensure timely procurement and delivery of clinical supplies and services.
15%: Interdepartmental Collaboration and Communication
Collaborate closely with the Director of Patient Access to align patient scheduling and clinical support workflows.
Work with the Director of Digital Systems Education/Optimization to implement and maintain clinical technologies and digital documentation practices.
Partner with the Senior Director of Finance to monitor spending, develop operational budgets, and identify cost savings opportunities.
Serve as a key resource for the Associate Dean for Clinical Affairs on matters related to clinical operations efficiency and staff support.
MUSC Physical Requirements:
(Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift)
Ability to perform job functions in an upright position. (Frequent)
Ability to perform job functions in a seated position. (Frequent)
Ability to perform job functions while walking/mobile. (Frequent)
Ability to work indoors. (Continuous)
Ability to work outdoors in all weather and temperature extremes. (Infrequent)
Ability to work in confined/cramped spaces. (Infrequent)
Ability to perform job functions from kneeling positions. (Infrequent)
Ability to bend at the waist. (Frequent)
Ability to squat and perform job functions. (Infrequent)
Ability to perform 'pinching' operations. (Infrequent)
Ability to fully use both hands/arms. (Continuous)
Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent)
Ability to reach in all directions. (Frequent)
Possess good finger dexterity. (Continuous)
Ability to maintain tactile sensory functions. (Continuous)
Ability to lift and carry 15 lbs., unassisted. (Infrequent)
Ability to lift objects, up to 15 lbs., from floor level to height of 36 inches, unassisted. (Infrequent)
Ability to lower objects, up to 15 lbs., from height of 36 inches to floor level, unassisted. (Infrequent)
Ability to push/pull objects, up to 15 lbs., unassisted. (Infrequent)
Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous)
Ability to see and recognize objects close at hand. (Continuous)
Ability to see and recognize objects at a distance. (Frequent)
Ability to match or discriminate between colors. (Frequent)
Ability to determine distance/relationship between objects; depth perception. (Continuous)
Good peripheral vision capabilities. (Continuous)
Ability to maintain hearing acuity, with correction. (Continuous)
Ability to hear and/or understand whispered conversations at a distance of 3 feet.
Must be ambidextrous.
Ability to perform gross motor functions with frequent fine motor movements. (Frequent)
Ability to work in dusty areas. (Infrequent)
Additional Job Description
Minimum Requirements: A bachelor's degree and five years relevant experience in administrative services, public administration or business management. Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to lift and carry 15 lbs., unassisted. (Infrequent) Ability to lift objects, up to 15 lbs., from floor level to height of 36 inches, unassisted. (Infrequent) Ability to lower objects, up to 15 lbs., from height of 36 inches to floor level, unassisted. (Infrequent) Ability to push/pull objects, up to 15 lbs., unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand. (Frequent) Ability to see and recognize objects at a distance. (Frequent) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Frequent)If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
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