What it’s like to be a Northbridge Underwriting Service Representative
Our Underwriting Service Representatives work hard to provide support to Underwriters; performing administrative tasks that allow the Underwriting team to best serve our customers. They also use their strong Customer Service skills to work with our internal Underwriting teams; verifying information needed to get the job done right.
Our USRs are passionate about insurance and use this opportunity to showcase their talents and further their insurance career. They are extremely detail-oriented, accurate, and have a strong desire to complete tasks quickly - while always wanting to lend a helping hand.
We want your talent
If you are great at:
Performing data entry and data calculations
Communicating with underwriters for verification and qualification of information
Processing internal/external correspondence and requests received by the underwriting department
Being accurate, while also being efficient
Multi-tasking
Customer Service
If you have:
Post-Secondary Education and/or Insurance experience
Intermediate-level computer skills, and the ability to learn new programs
Actively pursuing a CIP designation
We really mean it when we say we put you first. Here are a few ways how:
Hybrid work! you get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need.
Growth opportunities to develop your career by applying to permanent roles as they become available.
We help you prioritize your well-being from day one through, early leave days, wellness programs, rewards, and recognition programs.
NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.
We’re committed to pay transparency and fairness. The base salary range for this role is $38,000 to $58,000. The actual base salary may vary depending on your experience, skills, and alignment with the position. We’re also open to candidates at different levels, so if this range doesn’t quite match your expectations, don’t let that hold you back — we’d still love to hear from you.
This is a real opportunity — we’re actively hiring! If the role sounds like a good fit, we encourage you to apply.
We also want to be transparent about our hiring process. While one of our systems includes AI capabilities, over 99% of our screening is done by real people. We believe in thoughtful, human-centered hiring decisions, and are committed to giving every application the attention it deserves.
#LI-Hybrid
Who we are:
We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.
At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.