Underwriting Billing Specialist

A company built to serve you. It's your career, Shelter it!

Underwriting Billing Specialist

$19.28 - $23.13 Minimum Starting Pay

Job Level: Individual Contributor

Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.

What You Will Be Doing:

Prompt processing of returned payments to obtain replacement money or cancel coverage to eliminate complications for policyholders. Perform a variety of duties associated with recurring payment plans, including processing policy changes and maintaining accuracy of billing system. Communicate daily with agents, customer service representatives, policyholders, and financial institutions concerning payment plans, fees, and system navigation. Serve as subject matter expert to resolve payment related problems and questions. Coordinate financial transactions with other departments including wire transfers, credit card payment errors, bank errors, and other payment transactions. Follow up and advise agents on outstanding EFT authorization forms.

What We’re Looking For:

• Strong customer service skills.
• Above average knowledge of math calculations.
• Excellent oral and written communication skills for interaction with agents, policyholders, and other Company Personnel with regard to billing procedures.
• Proficiency in operating computer, calculator, telephone and fax machine.
• Efficient in time management to maintain schedules and deadlines.
• Capacity to maintain current knowledge of policy provisions for all lines of Property and Casualty insurance.
• The ability to perform the position with close to moderate supervision.
• Ability to perform essential functions of the job, with or without a reasonable accommodation.

Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry. Shelter Employees enjoy such benefits as:

• Health, Dental, Voluntary Vision and Prescription Drug Insurance
• Savings and Profit Sharing 401(k)
• Paid Time Off for Sick and Personal Leave, Vacation and Holidays
• Vitality Wellness Program
• "Dress for Your Day" Dress Code
• Flexible Scheduling
• And much more!

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If interested, please apply by:

01/09/2026