Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
Main purpose of job:
To provide underwriting and administrative support to the DAU underwriters
To carry out underwriting tasks within authority limits, account management and administrative functions to support DAU’s bloodstock and related classes of business.
To provide class leading service to all clients, brokers and coverholders.
Key responsibilities
Ensuring that underwriting data is processed onto relevant systems in an accurate and timely manner in accordance with DAU operating procedures. Responsibility for the production and issuance of accurate client documentation. Assisting the Credit Risk Team with debt management and cash allocation. Awareness and understanding of claims and claims issues.
To act at all times within binding authority terms. To act in accordance with the DAU Compliance framework.
Responsibility for maintaining and developing client relationships, dealing with enquiries in an efficient and professional manner at all times, and providing class leading service to new and existing clients to enhance DAU’s reputation.
To assist underwriters with the analysis of key accounts using a range of reports and MI to assist with rate analysis, income and profitability forecasting.
To seek out opportunities for training and development, both personal and for the wider team, to enhance knowledge of the bloodstock and related classes. Keep up to date with market developments to assist with potential business development opportunities, and to develop technical insurance knowledge through study for professional qualifications.
To be alert to potential new business opportunities and to bring these to the attention of the senior underwriting team for follow up
Key personal skills
Flexible, team-orientated approach, working collaboratively with colleagues to deliver good outcomes for the business, proactively seeking to lead and deliver project work as necessary, seeking and supporting training and development needs across the team.
Ability to organise and prioritise own workload, planning ahead to ensure peaks in workload and absences are managed across the whole team.
Strong customer service ethic
Focus on delivery of timely, accurate and well-presented work
Key technical skills, knowledge and professional qualifications
Knowledge of bloodstock / thoroughbred industry, including a thorough understanding of trading, regulatory, licensing, wording and tax requirements within key territories of the portfolio
Understanding of insurance, key processes and terminology sufficient to perform the tasks within the role level
Proficiency with relevant systems and MS Office products
Progress towards Chartered Insurance Institute qualification. Undertaking all mandatory compliance and other training as required
About DUAL
Working across 21 countries, DUAL has built a reputation as a specialist underwriting group and the market of choice for insurance intermediaries around the world. That’s how we have become one of the world’s largest international underwriting agencies (or MGAs) with US$3.5bn of GWP.
DUAL is part of Howden, an international insurance group with employee ownership at its heart. The group was founded in 1994 and now has divisions in broking and underwriting, operates in 55 territories and employs over 19,000 people handling US$42bn of premium on behalf of clients.
What do we offer in return?
A career that you define.
Yes, we offer all the usual rewards and benefits - including great healthcare provision, a wide variety of wellbeing offers, competitive salary, generous pensions and more - but we know you expect all that.
What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and
where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in
the workplace, but in the industry and in the
wider community.
Our culture: people first
Our core values dictate how we live and work. We’re a group with independence and people at its heart and we’re a home for talent with a unique culture: the biggest small company in the world.
The focus on being a people-first business has always been at the very heart of the group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the group has been and will continue to be key.
Diversity and inclusion
At DUAL, we consider our people our chief competitive advantage and, as such, we treat colleagues, candidates, clients and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Permanent