Unarmed Security Officer

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We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Unarmed Security Officer

Location

Vero Beach

Facility

Indian River Hospital

Department

Security Florida-Indian River Hospital

Job Code

000369

Shift

Day/Evening/Night/Weekend

Schedule

6:00am-6:00pm/6:00pm-6:00am

Job Summary

Job Details

Join our team at Cleveland Clinic Indian River Hospital and experience world-class healthcare at its best. Cleveland Clinic Indian River has been recognized as one of the top regional hospitals in South Florida. Indian River Hospital is in sunny Florida’s Treasure Coast where it is committed to providing optimal family-centric and community-focused care. At Indian River Hospital, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work with state-of-the-art technology and will build a rewarding career with one of the most respected healthcare organizations in the world.      

Our goal of delivering exceptional services and care goes far beyond the clinical setting. We also have a responsibility to keep our patients, visitors, caregivers, and staff safe and secure. As an Unarmed Security Officer, you will play an essential role in this mission and be a part of our growing organization. You will be responsible for protecting patients, visitors, caregivers, and hospital property by conducting regular patrols and enforcing facility policies. This position can be challenging and is very customer service-oriented, with each day bringing something new. You will be able to enhance your knowledge and skills each day, possibly leading to the opportunity to move into other roles within the security department. 

A caregiver in this position works rotating day/evening/night/weekend shifts from 6:00 p.m. – 6:00 a.m. and 6:00 a.m. – 6:00 p.m.

A caregiver who excels in this role will:  

• Patrol the internal/external premises while maintaining a high degree of courtesy and good judgment in dealing with the public. 

• Monitor visitor conduct, ascertain legitimacy of suspected unauthorized persons, control parking and traffic flows and enforce parking regulations. 

• Maintain high tact and diplomacy. 

• Demonstrate the ability to deal with diverse social, ethnic, and religious groups. 

• Communicate with the public in a clear and concise manner. 

• Maintain a working knowledge of traffic, parking, regulations, policies, and procedures. 

• Provide physical restraint against those who endanger caregivers, patients, and visitors. 

• Provide escorts to personnel as appropriate. 

• Apply restraining techniques, as required, to maintain safety and order within the hospital environment. 

• Report on safety, security and/or fire hazards. 

• Recognize and make recommendations on safety violations and hazards. 

• Demonstrate knowledge of fire control warning systems, evacuation routes and procedures. 

• Respond to requests for assistance from clinic personnel, patients and visitors promptly. 

Minimum qualifications for the ideal future caregiver include: 

• Valid Driver’s License (VDL) and maintain requirements for possession of a valid Florida driver's license 

• State of Florida Class D license 

• Has good oral, written communications, interpersonal and analytical skills sufficient to document investigative activities 

• Can maintain a prominent level of confidentiality 

Preferred qualifications for the ideal future caregiver include: 

• Chauffeur license 

• Two years of experience 

• Security, police, military or customer service background 

Physical Requirements:

• Essential Duties: Demonstrates ability to withstand prolonged periods of standing, walking and/or operating a motor vehicle.
• Physical Duties: Physical Duties: This position requires extensive walking, standing, and sitting. Frequent talking and listening when directing or investigating concerns/incidents.

Frequent use of the phone, computer, fax machine and company vehicles.

• Working Conditions: The majority of the time the employee will spend commuting between and in the clinical buildings. Potential exposure to blood and blood borne pathogens is minimal while performing inquisitions and interviews. Exposure to chemicals during the course of an investigation may require the use of personal protective equipment

Personal Protective Equipment:

• Proper attire and security accessories. Follows Standard Precautions using personal protective equipment as required for procedures.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.