UK & Europe Mid-Market Account Executive

UK & Europe Mid-Market Account Executive Job Description

Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime’s software is used today in over 100,000 locations across 100+ countries by the world’s top restaurant and foodservice operators. Customers including Chipotle, Caffe Nero, Domino’s, Dunkin’, Five Guys and Whitbread, rely on our platform to manage profitability, inventory, and operational excellence across all of their locations.

About the Role

As a Mid-Market Account Executive, you will be responsible for prospecting, leading, and closing opportunities across our Inventory, Operations Execution, and Kitchen Systems suite within the UK & Europe territory.

What you’ll do as a Mid Market Account Executive

• Drive entire sales cycle from needs analysis, solution validation, pilot, to closing the sale across the UK & Europe territory.
• Successfully manage and overcome prospect objections
• Secure both new and expansion opportunities
• Solution demonstration through storytelling
• Manage conversations remotely through video conferences with some travel to meet with executives
• Document and update CRM based on interactions
• Meet quarterly goals and add top line revenue
• Contribute to scaling not only the company but play a key role in helping mature the entire Sales function as we grow

What we’re looking for

• 3-4 years experience in B2B Sales (Preferably SaaS) as an AE 
• History of exceeding quota
• Outstanding command of prospecting (cold call the hiring manager for bonus points), communication, presentation, and networking skills
• Experience managing complex sales cycles involving multiple prospect departments and teams
• Ability to work cross-functionally across teams (sales, product, customer success)
• Strong negotiation skills
• Ability to prioritise and multitask
• Self starter & honest, value hard work, high ability of prioritisation, listen well and hear between the words, enjoy teaching others, be it a customer or a new team member
• Willingness and desire to go out and find more business and not just wait for inbound leads

Nice to haves

• Experience selling into the Restaurant space
• Experience is an operator in the Restaurant space
• Experience selling a system of record or an inventory management solution

What you’ll get

Great mission-driven team members from diverse backgrounds with a strong company culture

Competitive pay

Financial & Future Planning

• Pension Scheme: Workplace pension with 5% employer matching via auto-enrollment.
• L&D Stipend: £1100 annual professional development budget.

Health & Wellbeing

• Sick Pay: Up to 5 working days of fully paid sick leave may be self-certified. After this period, Statutory Sick Pay (SSP) will apply in accordance with local regulations.
• Medical, Income Replacement & Life Insurance: Comprehensive private healthcare, income replacement, and death-in-service coverage.
• Dental Insurance: Fully subsidized dental care.
• Gym Allowance: £20 monthly wellness credit.

Family & Flexibility

• Parental Leave: We offer an enhanced parental leave package of 10 weeks fully paid for employees with at least six months of service. From Day One, all employees are entitled to statutory leave and pay in accordance with UK government requirements.
• Time Off: 28 days inclusive of Bank Holidays
• Working Norms & Collaboration: At Crunchtime, we believe collaboration is the heartbeat of our success. To foster team cohesion and ensure local brand representation, our standard working model is hybrid, with an expectation of being in-office at least three days per month. This presence is vital for the cross-functional partnership and creative energy that drive our UK operations. In accordance with the Employment Rights Act 2025, all employees have the statutory right to request flexible working arrangements from Day One. We are committed to discussing individual needs alongside the collaborative requirements of each mission.

Equal Opportunity & Accessibility Crunchtime is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Reasonable Adjustments: We are committed to providing an inclusive recruitment process. If you require any reasonable adjustments or accommodations to participate in our application or interview process, please let us know by contacting recruiting@crunchtime.com. We want to ensure you have the best opportunity to showcase your skills.

Right to Work: This role is based in the UK. All successful candidates must have the legal right to work in the UK prior to commencement. Crunchtime does not offer visa sponsorship for this position.

Data Privacy: By applying for this role, you agree to Crunchtime processing your personal data for recruitment purposes in accordance with our Candidate Privacy Notice and UK GDPR requirements.