TRIO Program Manager - Grant Funded

*Salaries/Wages for all finalists (internal and external) will be placed within the range based upon education, experiences, current wages, and internal equity.

APPLICATION DEADLINE- FRIDAY, NOVEMBER 21, 2025

This position is an LTE, grant funded position (5 years) until 2030.

**For full consideration, in your cover letter, please describe any experiences you’ve had overcoming challenges similar to those our participants face. This will be used as part of the initial screening process.

POSITION SUMMARY

The TRIO SSS Program Manager provides strategic leadership and operational oversight for the federally funded TRIO Student Support Services project and manages a caseload of students at Northeast Wisconsin Technical College (NWTC). This program is designed to increase postsecondary credential completion among first-generation, low-income students, and students with disabilities who are enrolled in technical diploma or associate degree programs and have an academic need. The Program Manager ensures the program meets its objectives through evidence-based strategies, data-informed decision-making, and collaborative engagement with campus and community partners.

ESSENTIAL FUNCTIONS

• Administer the TRIO SSS grant in accordance with U.S. Department of Education regulations.
• Ensure all services and activities align with the program’s mission to improve GPA, persistence, credential completion, and transfer rates.
• Prepare and submit required documentation, including Annual Performance Reports (APR) and grant renewal applications.
• Lead the development and implementation of proven strategies to support 140 eligible students annually.
• Manage a caseload of 40 students for direct services.
• Collaborate with support services including, but not limited do, advising, tutoring, mentoring, advising, financial empowerment, and career exploration.
• Identify, select, and retain project participants, prescribing appropriate assessments and interventions.
• Supervise TRIO staff and foster a culture of excellence and student advocacy using coaching practices.
• Engage in ongoing professional development aligned with NWTC and TRIO goals.
• Track key performance indicators and use data to evaluate program effectiveness and guide continuous improvement.
• Contributes to the promotion of TRIO SSS across campus and in the community to increase awareness and engagement.

MINIMUM QUALIFICATIONS AND WORK EXPERIENCE

• Bachelor’s degree required in education, business, human services or a related field.
• Minimum of 2 years’ related experience required, providing leadership for programs and services related to student retention and success, preferably comprehensive wrap-around services for under-represented and under-resourced individuals. Should possess budget management, event development and implementation, and data collection and analysis skills.

• Strong leadership, communication, and organizational skills.
• Must hold a valid driver’s license and be insurable under the district’s standard insurance policy terms.

**An equivalent combination of education and work experience may be considered.

**Preference may be given to graduates of any of the seven Federal TRIO programs targeted to serve and assist low-income individuals, first-generation college students, and individuals with disabilities (including SSS, Veterans Upward Bound, etc.) or a former member of a Boys & Girls Club.

Preferred Qualifications:

Skills and Abilities:

• Student Success: Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives.
• Values: Demonstrate behaviors and action that support the College’s values
• Collaboration: Demonstrate behaviors and actions that create respectful environments and services for all, and the ability to work effectively across differences in background and experience.

PHYSICAL DEMANDS

• Extended Sitting: Ability to sit for extended periods while working on a computer or attending meetings
• Mobility: Ability to move around the campus to attend meetings and events
• Manual Dexterity: Proficiency in using hands and fingers to handle or operate office equipment, tools, or controls.
• Visual and Auditory: Ability to read documents and communicate effectively with students and staff.
• Light Lifting: Capability to lift and carry materials weighing up to 25 pounds.