Primary Duties & Responsibilities:
Performs checks to verify all requirements for treatment are met before starting paperwork for each patient, including assisting the clinic provider with obtaining all signatures before submission of treatment request forms.
Acts as liaison to drug companies and billing department, keeping up to date with changing insurance policies responds and troubleshoots all steps of the prior-authorization process. Coordinates and tracks all treatment steps (schedules infusions, MRIs, Genetic testing). Additionally responds to and address family/patient concerns related to therapy.
Consults with multiple ordering providers with all pre/post therapy concerns. Assists ordering providers with managing the addition of all patients to therapy databases.
Requests patient medical records on behalf of ordering provider and ensuring all requested records are placed into appropriate patient charts.
Prepares and delivers monthly reports addressing clinic progress or concerns to clinic providers and staff. Meets with EPIC build team to discuss construction of EPIC databases and reports.
Working Conditions:
Job Location/Working Conditions:
Normal office environment.
Physical Effort:
Typically sitting at desk or table.
Repetitive wrist, hand or finger movement.
Equipment:
Office equipment.
Education:
Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
Certifications/Professional Licenses:
Work Experience:
Skills:
Driver's License:
Required Qualifications:
Education:
Bachelor's degree, Master's degree
Certifications/Professional Licenses:
Work Experience:
Skills:
Communication, Computer Literacy, Electronic Medical Records (EMR), Epic Applications, Interpersonal Communication, Microsoft Office, Multitasking, Oral Communications, Psychometrics, Workplace Organization, Written CommunicationFor frequently asked questions about the application process, please refer to our External Applicant FAQ.
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/