Travel Retail Operations Specialist (18-month contract)

At Swarovski, where innovation meets inspiration, our people desire to explore, experience and create. As a Travel Retail Operations Specialist you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you.

About the job

Your responsibilities include, but are not limited to:

• Coordinate new store openings across EMEA Travel Retail, ensuring alignment with internal stakeholders and external partners
• Manage Long Life Tools (LLTs) definition, ordering and availability in collaboration with Client Service teams
• Support store relocations, refurbishments and new openings by coordinating Retail Architecture checklists and related operational activities
• Act as a key interface between airport operators, technical teams, Retail Architecture and VM to ensure smooth project execution
• Coordinate SSTU and VM-related shipments across EMEA, including visuals, tools and GWP materials
• Manage seasonal Visual Merchandising asset exchanges for key Travel Retail partners
• Maintain accurate project tracking, store/location databases and operational documentation
• Communicate VM updates and guidelines to stores and collect store images for compliance checks
• Support VM helpdesk activities and serve as a go-to contact for day-to-day operational and VM-related topics

About you

We are looking for a unique and amazing talent, who brings along the following:

• Fluent English is a must (minimum C1 level; additional languages are a plus)
• SAP P10 knowledge is a strong advantage
• Strong organizational, coordination and operational skills
• High attention to detail with a proactive, hands‑on and solution‑oriented mindset
• Ability to work independently, manage priorities and meet deadlines in a fast‑paced, international environment
• Willingness to support Travel Retail–related projects across EMEA (limited travel may be required)
• Minimum 1+ year of experience in Retail Operations, Travel Retail, Visual Merchandising, Store Development, Client Service or Project / Operations Coordination
• Prior experience working with international retail networks, airport environments or Travel Retail partners is a strong advantage

What we offer

You can expect a range of benefits, including:

• Private medical coverage
• Life insurance
• Employee Assistance Program
• MyBenefit program
• Employee social fund
• Recognition awards
• Swarovski products discounts
• Learning and development programs
• Volunteering leave
• Hybrid Working mode

Based on our recent employee survey, our colleagues are highly motivated to continue their journey with Swarovski GBS due to our excellent work-life balance, flexible hybrid working model, and the supportive, inspiring people they work with.

To ensure clarity and fairness, we share salary information via email with candidates invited for interviews.

Masters of Light Since 1895

Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.

Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.

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