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To assist in the effective management of Transport operations to ensure the Service Centre Transport Fleet function delivers agreed financial and customer service objectives. The role ensures all transport operations are conducted legally, safely, and in full compliance with Health & Safety obligations to drivers and members of the public. The transport clerk must ensure timely and efficient vehicle, driver and route planning for both internal and external customer.
Maintain a full knowledge of operational procedures in relation to Transport.
Prepare and plan the delivery schedules incorporating Service Centre and 3rd party customer / supplier requirements, factoring in our driver rota criteria.
Attach all required documentation to the driver timesheets i.e. maps, uplift notes, trailer and unit check sheets.
Checking delivery paperwork
Challenging Drivers on missing information
Communication to customers of any delays to their deliveries
Investigate any missing parcels.
Monitoring of temperature records for accuracy and compliance.
Check driver timesheets prior to distribution ensuring trailer numbers, vehicle registration and shift start times are correctly recorded. Raise any discrepancies immediately with the Transport Supervisor.
Debrief drivers at the end of their shift ensuring all paperwork is completed correctly and/or POD’s/Uplifts are returned along with any other relevant shift or vehicle information.
Brief agency personnel prior to the start of their shift, issuing trailer and unit check sheets, time sheets, fuel cards and gate passes.
Ensure agency personnel hours are recorded and passed to the Payroll Department by the agreed deadline.
Analysis digital Tachograph charts including the preparation and distribution of infringement reports.
Calculate weekly, miles per gallon per vehicle on the hire units and distribute to the Transport Supervisor, Administration Manager and General Manager.
Update daily the Fleet KPI detailing all fuel, mileage and fleet costs.
Ensure wage data is entered correctly onto the system from drivers’ timesheets on a daily basis and comprehensively checked prior to submission to the CSC Payroll Department by the agreed deadline.
Ensure the drivers hours are feeding through correctly from the Drivers Wage Spreadsheet to the Working Time Directive Spreadsheet. Report any discrepancies immediately to the Transport Supervisor.
Ensure all requested POD’s are checked for deliveries.
Once authorised by the Transport Supervisor place orders for new / replacement driver uniforms with the recognised company supplier, ensuring the company None Trading Order (NTO) process is adhered to.
Maintain a transparent filing system accessible to all.
Support other sections of Transport and Transport Administration as and when required.
Ensure your nominated holiday cover is fully apprised of any changes to existing practices.
All visitors to site are to be welcomed in a polite, friendly and professional manner.
Ensure all visitors to site and contactors comply with Health & Safety procedures.
Maintain office housekeeping/hygiene, including regular cleansing and archiving of computer and hard paper files.
Advise Supervisor/Manager of any instance requiring special action.
Maintain standards in accordance with the Health & Safety policy.
· Building Customer Loyalty – Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.
· Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
· Contributing to Team Success – Actively participating as a member of a team to move the team toward the completion of goals.
· Initiating Action – Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
· Safety Awareness – Being aware of conditions that effect employee safety.
Job Knowledge
Any prior knowledge of the following would be highly advantageous:
· Company procedures relevant to Transport
· Drivers Wage Calculation
· Location of Service Centre network
· Route Planning
· Security Procedures
· Health & Safety requirements
Skills and Experience:
Ability to use initiative
Good communication skills
Attention to detail
Customer care
Good telephone manner
Sound keyboard skills
Intermediate Numeracy and Literacy
Intermediate MS Word and Excel
No budgetary or managerial responsibility.
Key Working Relationships:
· Transport Supervisor
· Transport Administrator
· AHDL Drivers
· Associated Business Controller
· AHDL Customers
· Other relevant SC staff
· Head Office Departments – Finance and Fleet
.
· Transport Supervisor
· Transport Administrator
· AHDL Drivers
· Associated Business Controller
· AHDL Customers
· Other relevant SC staff
· Head Office Departments – Finance and Fleet
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full timeCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned