Transition Readiness Program Analyst NF3 Regular Full-Time

Transition Readiness Program Analyst NF3 Regular Full-Time

Department: Department of the Navy

Location(s): Quantico, Virginia

Salary Range: $68000 - $71000 Per Year

Job Summary: Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Major Duties:

• Performs technical work supporting management and program analysis to evaluate and improve the efficiency and effectiveness of processes and procedures of the Transition Readiness Program (TRP). Compiles and organizes data from various sources to develop and prepare graphs, dashboards and reports for presentation. May review reports to help identify administrative, programmatic and operational issues or problematic procedural processes. Develops Standard Operating Procedures (SOP) to assist management in operating more efficiently and effectively. Collects data and develops training materials, presentations and information packages for the Transition Readiness Program (TRP). Investigates and analyzes adverse quality trends or conditions and initiates actions to correct and identifies and reports significant program accomplishments. Designs strategies for identifying opportunities to improve customer service and quality processes. Provides a variety of administrative support duties such as researching and assembling information for various reports, planning and arranging the maintenance and preparation of information for budget reports, and organizing the flow of administrative processes for the TRP. Develops and prepares reports, briefings, special papers and summaries from data about the TRP gathered throughout the year. presenting both formally and informally. Develops and manages a central SharePoint, enabling access for staff accountability as required. Independently research benefit information and keeps abreast of benefits related to initiatives by various coalitions and agencies. to include Department of Veterans Affairs. Screens telephone calls, walk-ins, and situations for complexity and either referring to supervisor or resolving issues when appropriate. Interviews clients to determine their transition needs and provide the necessary assistance/referral. Coordinates trainings, seminars and workshops, providing instruction when necessary. Involvement includes but is not limited to arranging location, agenda, schedule, registration, and managing attendance lists, assembling material packets. programs and handouts, and miscellaneous client informational materials. Collects and evaluates attendee feedback and evaluations, recommending changes to training program in order to improve/accommodate end user needs. Identifies steps to improve transactional processes or routine business practices. Analyze and compile statistical data for monthly reports and other reports. Attend briefings, conferences, and seminars. Assist in conducting a marketing campaign to include social media, written publications, personal contacts, and videos/webinars.

Qualifications: Must have at least three years' experience in performing career service duties in a large customer-oriented organization. Bachelor's degree in Human Resources, Business Management, Education, Sociology or a related field is preferred. Must be able to demonstrate knowledge, skills and abilities with Microsoft Office Suite, including developing reports, briefs and spreadsheets (Word, Excel, PowerPoint) Must have excellent interpersonal skills; both written and verbal. Must have the ability to speak in front of small to large groups of people, including workshop/seminar facilitation. Knowledge of military transition assistance process and resume preparation is preferred.

How to Apply: All applications must be submitted online via the MCCS Careers website. Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement. Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

Application Deadline: 2026-05-14