Transformation Delivery Intern

Manulife/John Hancock is an innovative global financial services company with offices throughout North America, Asia and Europe. We have a strong history, welcoming our first customers in 1887, and since then have consistently focused on providing customers with strong, reliable, trustworthy and forward-thinking solutions for their most significant financial decisions.  

Transformation Delivery Team

The Transformation Delivery team is recruiting a Co-op Student, Transformation Delivery to assist in managing our global transformation by supporting the development, funding, and execution of strategic initiatives across Manulife.

This role will also develop and maintain the tools required to report and govern the strategic initiatives. Ongoing enhancements are made to ensure adherence to guidelines while ensuring the tools and process continue to get easier, better and faster for the end users.

Responsibilities

• Drive Manulife’s transformation and strategic priorities, ensuring our investments are generating value for the organization and aligned with our strategy
• Support the initiative governance process across the initiative life cycle, including business casing, funding requests, and initiative reporting across both costs and benefits
• Represent the team on cross-functional work, identify issues, escalate as required, and recommend solutions to keep priorities on track
• Act as a resource for insights for annual, quarterly, and monthly management reporting deliverables
• Support portfolio discussions with transformation stakeholders across key business units and functions with goal of continuing to evolve and improve oversight processes
• Assist with functional and regression testing of tool enhancements
• Participate as part of the joint team standups and weekly product triage meetings
• Respond to ad-hoc requests for reporting

Knowledge/Skills/Competencies/Education

• Enrolled in business, STEM, or equivalent
• Interest in the development, funding, and execution of strategic initiatives
• Excellent analytical capabilities; comfortable with quantitative and financial analyses, and ability to solve problems in a structured and logical way
• Ability to effectively execute both independently and as part of a broader team, while managing a diverse set of priorities
• Great communicator, with ability to influence diverse stakeholders and drive adoption and delivery of results/recommendations
• Ability to work effectively in diverse environments and cultures
• Advanced Excel skills (Pivot Tables, VLOOKUP etc.)
• Prior experience with Microsoft PowerSuite tools is be a nice to have, but not required

This Position Description is intended to describe the general nature and level of the work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties and skills required for this job classification.

The role being advertised is an existing vacancy.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement

Hybrid